Will I get refunds for my games and in-game purchases?

No. Blizzard does not provide refunds for games, expansions, in-game items, or virtual currency when you close your account. All purchases are permanently forfeited. Standard refund policies only apply to recent purchases made within the refund window before account closure is requested.

How long does the Battle.net account deletion process take?

The complete process typically takes 3-7 business days. After submitting your closure request, you'll need to verify your identity (1-2 days), receive confirmation from support (1-3 days), and then the account will be closed. The actual data deletion from Blizzard's servers may take up to 30 days after closure.

What happens to my World of Warcraft characters and guild?

All World of Warcraft characters on your account will be permanently deleted, including their gear, achievements, mounts, pets, and gold. If you're a guild leader, you should transfer leadership to another player before deleting your account. Guild membership will be lost and cannot be recovered.

Can I transfer my games to another Battle.net account?

No. Game licenses, characters, and purchases are permanently bound to your Battle.net account and cannot be transferred, sold, or moved to another account. This includes all games, expansions, in-game items, and virtual currency. Account sharing is also against Blizzard's Terms of Service.

What happens to my Overwatch skins and Hearthstone card collection?

All in-game content across all Blizzard games will be permanently deleted. This includes Overwatch skins, emotes, and cosmetics; Hearthstone card collections and decks; Diablo characters and items; and all other in-game content. Nothing can be recovered after account closure.

Do I need to cancel my WoW subscription before deleting my account?

Yes, it's highly recommended to cancel any active subscriptions (World of Warcraft, WoW Classic, etc.) before requesting account closure. While Blizzard support should handle this during the closure process, cancelling beforehand ensures you won't be billed for unused subscription time. You will not receive refunds for remaining subscription days.

How to Delete Your Battle.net Account - Step-by-Step Guide (2025)

Written & Verified By

Delete.Directory Content Team

Our team of privacy advocates and former social media employees verify every deletion process through hands-on testing.

This guide helps you permanently delete your Battle.net account. We believe in digital autonomy: your right to leave any platform should be as easy as joining it. Follow these verified steps to ensure complete account deletion.

How We Verified This Guide

Methodology: Hands-on testing with live accounts

Quick Information

Time Required

15 minutes

Difficulty

medium

Steps

5 steps

Official Resources

Blizzard Customer Support - Account Management

Official deletion guide from Battle.net

Additional Resources

[1]

Blizzard Privacy Policy

Details about how Blizzard handles your data and privacy

[2]

Battle.net Account Security

Information about Battle.net account security and management

Step-by-Step Guide

Log in to Your Battle.net Account

Open your web browser and go to battle.net. Click 'Log In' in the top right corner and enter your Battle.net email and password.

Tips

•Make sure you're logged into the correct Battle.net account
•If you have multiple accounts, verify which one you want to delete
•Consider taking screenshots of your game library and achievements before proceeding

Access Blizzard Support Center

Navigate to battle.net/support/ or click on your account name and select 'Support' from the dropdown menu. This will take you to the Blizzard Customer Support page.

Tips

•The support center is the only way to request account closure
•Make sure you're logged in to see all support options
•Bookmark the support page for easy access during the process

Submit an Account Closure Request

In the support center, search for 'Close Account' or 'Delete Account'. Click on the relevant article and follow the instructions to submit a ticket requesting account closure. You'll need to provide your account information and reason for closure.

Tips

•Be clear and specific in your request for permanent account closure
•Include your Battle.net email and BattleTag in the ticket
•Check for any active subscriptions (WoW) that should be cancelled first

Verify Your Identity

Blizzard Support will respond to your ticket requesting identity verification. You'll need to provide a government-issued photo ID that matches your account information. Upload the ID through the secure ticket system.

Warnings

•Your ID must match the name on your Battle.net account
•This step is mandatory and cannot be bypassed for security reasons

Confirm Account Closure

After Blizzard Support verifies your identity, they will confirm the consequences of account deletion and ask for final confirmation. Reply to the ticket confirming your decision to permanently close your account. The support team will then process your request.

Tips

•Read all warnings carefully before confirming
•Once confirmed, the process cannot be reversed
•Save any important information from the confirmation email

Important Warnings

Permanent Loss of All Game Purchases

All games purchased through Battle.net (World of Warcraft, Overwatch, Diablo, StarCraft, Call of Duty, etc.) will be permanently lost. You will not receive refunds for any purchases, and you cannot transfer licenses to another account.

Complete Loss of Characters and Progress

All game characters, achievements, progress, in-game items, cosmetics, and virtual currency across all Blizzard games will be permanently deleted. Years of gameplay progress cannot be recovered after account closure.

Friends List and Social Connections Lost

Your entire Battle.net friends list, chat history, and social connections will be permanently removed. You will lose contact with your gaming community and cannot retrieve friend information after deletion.

Active Subscriptions Must Be Cancelled Separately

If you have an active World of Warcraft subscription or any other recurring billing, you must cancel it separately before account closure. Account deletion does not automatically stop billing or provide refunds for unused subscription time.

No Account Recovery After Closure

Once your Battle.net account is permanently closed, it cannot be recovered, restored, or reactivated under any circumstances. You will need to create an entirely new account and repurchase all games if you want to play Blizzard games again.

Alternatives to Consider

Switch to Steam

easy

Steam is the world's largest digital distribution platform for PC gaming, offering a massive library of games, social features, and community workshops. Many games are available on both platforms.

Pros

•Access to over 50,000 games from various publishers
•Frequent sales and discount events throughout the year
•Robust community features including forums, guides, and mods
•Steam Workshop for user-created content
•Family sharing allows sharing games with family members
•Cross-platform play support for many titles

Cons

•You'll need to repurchase any Blizzard-exclusive games you want to play
•Blizzard games are not available on Steam (except some Call of Duty titles)
•Different friends list - you'll need to re-add your gaming friends
•No access to World of Warcraft or Overwatch

10 min

Switch to Epic Games Store

easy

Epic Games Store is a digital video game storefront that offers free games weekly and exclusive titles. It's a growing platform with competitive features for gamers.

Pros

•Free games offered every week that you keep forever
•Exclusive titles and early access to some games
•Lower platform fees mean potentially better prices
•Integration with Unreal Engine games
•Cloud saves for supported games
•Clean, modern interface

Cons

•Smaller game library compared to Steam
•Fewer community features and user reviews
•No access to Blizzard-exclusive titles
•Platform is newer with fewer social features
•Limited achievement and profile customization

10 min

Switch to GOG (Good Old Games)

easy

GOG is a DRM-free digital distribution platform owned by CD Projekt. It focuses on giving you true ownership of your games without restrictive digital rights management.

Pros

•All games are completely DRM-free - you truly own what you buy
•Extensive library of classic and modern games
•GOG Galaxy client optional - you can download and play without it
•Excellent customer service and refund policies
•Regular sales and fair pricing
•Preserves older games with compatibility updates

Cons

•Smaller selection of newest AAA titles
•No Blizzard games available
•Fewer multiplayer-focused games
•Smaller user base compared to Steam
•Limited social features in GOG Galaxy

10 min

Frequently Asked Questions

No. Once your Battle.net account is permanently closed and deleted, it cannot be recovered, restored, or reactivated under any circumstances. All games, characters, achievements, and purchases are permanently lost. If you want to play Blizzard games again, you'll need to create a completely new account and repurchase all games.

References & Citations

[1]
Blizzard Privacy Policy
Details about how Blizzard handles your data and privacy
https://www.blizzard.com/en-us/legal/a4380ee5-5c8d-4e3b-83b7-ea26d01a9918/blizzard-entertainment-online-privacy-policy
[2]
Battle.net Account Security
Information about Battle.net account security and management
https://battle.net/support/help/product/battlenet/316/318/solution

All citations verified as of 11/11/2025. We regularly review and update all external links to ensure accuracy.

Found incorrect information?

We strive for accuracy. If something's outdated or wrong, let us know.

Report incorrect information

Quick Navigation

Related Guides

You might also want to delete these accounts

steam

Largest PC gaming platform with extensive library, though Blizzard games are not available

epic-games

Growing gaming platform with free weekly games and exclusive titles

xbox-live

Microsoft's gaming platform for Xbox and PC, includes Game Pass subscription service

Critical Warnings

Permanent Loss of All Game Purchases
All games purchased through Battle.net (World of Warcraft, Overwatch, Diablo, StarCraft, Call of Dut...
Complete Loss of Characters and Progress
All game characters, achievements, progress, in-game items, cosmetics, and virtual currency across a...
Friends List and Social Connections Lost
Your entire Battle.net friends list, chat history, and social connections will be permanently remove...

Last Updated

November 11, 2025

Battle.net Account Deletion

How We Verified This Guide

Quick Information

Official Resources

Additional Resources

Step-by-Step Guide

Log in to Your Battle.net Account

Access Blizzard Support Center

Submit an Account Closure Request

Verify Your Identity

Confirm Account Closure

Important Warnings

Permanent Loss of All Game Purchases

Complete Loss of Characters and Progress

Friends List and Social Connections Lost

Active Subscriptions Must Be Cancelled Separately

No Account Recovery After Closure

Alternatives to Consider

Switch to Steam

Switch to Epic Games Store

Switch to GOG (Good Old Games)

Frequently Asked Questions

References & Citations

Found incorrect information?

Quick Navigation

Related Guides

Critical Warnings

Tags