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Cash App Account Deletion

Leave Cash App on your terms

medium
10 minutes
Verified 11/8/2025
Updated 11/8/2025

Written & Verified By

Delete.Directory Content Team

Our team of financial privacy and digital payment specialists verify every deletion process through hands-on testing.

This guide helps you permanently delete your Cash App account. We believe in digital autonomy: your right to leave any platform should be as easy as joining it. Follow these verified steps to ensure complete account deletion.

How We Verified This Guide

Methodology: Hands-on testing with live accounts

Quick Information

Time Required

10 minutes

Difficulty

medium

Steps

5 steps

Official Resources

Cash App Help - Close Your Account

Official deletion guide from Cash App

Additional Resources

[1]
Cash App Privacy Policy

Official privacy policy detailing data handling and user rights

[2]
Cash Out to Bank

How to transfer your Cash App balance before closure

[3]
Sell Bitcoin on Cash App

Guide to selling Bitcoin before account closure

Step-by-Step Guide

1

Cash Out All USD Balance

Your Cash App balance must be $0.00 to close your account. Tap 'Cash Out' and transfer all USD to your linked bank account. Standard deposits are free and arrive in 1-3 business days.

Tips

  • Instant deposits available for 0.5-1.75% fee
  • Standard deposits are free
  • Even $0.01 remaining prevents closure

Warnings

  • Cannot close account with any USD balance
  • Pending cash-outs must complete first
2

Sell or Transfer All Bitcoin

If you have any Bitcoin (BTC) in Cash App, you must sell it for USD or transfer it to an external wallet before closure. Go to Bitcoin tab, tap 'Sell', and convert all BTC to cash, then cash out.

Tips

  • Can transfer BTC to external wallet instead of selling
  • Selling BTC may have tax implications
  • Bitcoin sales settle to your Cash balance

Warnings

  • Cannot close account with Bitcoin balance
  • Consider tax implications before selling
3

Cancel Cash Card

If you have a Cash Card (Cash App debit card), cancel it before closing your account. Go to Cash Card tab, tap the card, and select 'Cancel Cash Card'.

Tips

  • Destroy physical card after cancellation
  • Remove Cash Card from any subscriptions or auto-pay
4

Navigate to Account Settings

Open Cash App, tap your profile icon, scroll down to 'Support', then select 'Something Else' > 'Account Settings' > 'Close My Cash App Account'.

Tips

  • Must use mobile app - no web option
  • Path may vary slightly by app version

Warnings

  • Make sure balance is $0.00 before this step
  • All requirements must be met to proceed
5

Confirm Account Closure

Review Cash App's warning about losing transaction history and your $Cashtag. Tap 'Confirm' to close your account. Closure is immediate once all requirements are met.

Warnings

  • Transaction history permanently deleted
  • $Cashtag becomes available to others
  • Cannot reopen closed account

Important Warnings

Alternatives to Consider

Disable Cash Card Only

easy

Instead of closing your entire account, just cancel your Cash Card and remove payment methods. This stops physical card use while maintaining your Cash App for occasional digital payments.

Pros

  • Keep account for emergency payments
  • Preserve transaction history
  • Can reactivate easily
  • Maintain Bitcoin holdings

Cons

  • Account data remains on Cash App servers
  • Phone number stays registered
  • Doesn't address privacy concerns fully
  • Still vulnerable to account access
3 min

Export Transaction History First

easy

Before closure, export your complete transaction history for tax purposes and personal records. Go to Profile > Statements to download monthly statements as PDFs.

Pros

  • Keep complete payment records
  • Essential for tax filing
  • Reference for disputed charges
  • Free download from Cash App

Cons

  • Manual download for each month
  • Data is in PDF format
  • Must save before closure
  • Doesn't preserve the account
10 min

Transfer Bitcoin to External Wallet

medium

Before closing, transfer your Bitcoin to an external wallet like Coinbase, hardware wallet, or other crypto platform instead of selling. This preserves your BTC holdings outside Cash App.

Pros

  • Keep your Bitcoin investment
  • Avoid selling at bad time
  • More control over crypto assets
  • Avoid potential tax event from selling

Cons

  • Requires external wallet setup
  • Network fees for BTC transfer
  • Must know external wallet address
  • Cannot reverse if sent to wrong address
15 min

Frequently Asked Questions

No. Your balance must be exactly $0.00, and you must have no Bitcoin or stock holdings. Cash out all USD, sell or transfer all Bitcoin, and sell all stocks before attempting closure.

References & Citations

  1. [1]
    Cash App Privacy Policy

    Official privacy policy detailing data handling and user rights

    https://cash.app/legal/us/en-us/privacy

  2. [2]
    Cash Out to Bank

    How to transfer your Cash App balance before closure

    https://cash.app/help/us/en-us/3080-cash-out

  3. [3]
    Sell Bitcoin on Cash App

    Guide to selling Bitcoin before account closure

    https://cash.app/help/us/en-us/6482-sell-bitcoin

All citations verified as of 11/8/2025. We regularly review and update all external links to ensure accuracy.

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Critical Warnings

  • Must Sell or Transfer All Bitcoin

    You cannot close your Cash App account if you have any Bitcoin balance. You must either sell all BTC...

  • Balance Must Be Exactly $0.00

    Your Cash App USD balance must be exactly $0.00 to close your account. Even $0.01 remaining prevents...

  • Transaction History Permanently Deleted

    All payment history, receipts, and transaction records are permanently deleted when you close your a...

Last Updated

November 8, 2025

Tags

financial
cash-app
account-deletion
payment-app
bitcoin
peer-to-peer
privacy