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Delete.Directory Content TeamOur team of financial privacy and digital payment specialists verify every deletion process through hands-on testing.
This guide helps you permanently delete your Cash App account. We believe in digital autonomy: your right to leave any platform should be as easy as joining it. Follow these verified steps to ensure complete account deletion.
How We Verified This Guide
Methodology: Hands-on testing with live accounts
Quick Information
Time Required
10 minutes
Difficulty
medium
Steps
5 steps
Official Resources
Official deletion guide from Cash App
Additional Resources
Official privacy policy detailing data handling and user rights
How to transfer your Cash App balance before closure
Guide to selling Bitcoin before account closure
Step-by-Step Guide
Cash Out All USD Balance
Your Cash App balance must be $0.00 to close your account. Tap 'Cash Out' and transfer all USD to your linked bank account. Standard deposits are free and arrive in 1-3 business days.
Tips
- •Instant deposits available for 0.5-1.75% fee
- •Standard deposits are free
- •Even $0.01 remaining prevents closure
Warnings
- •Cannot close account with any USD balance
- •Pending cash-outs must complete first
Sell or Transfer All Bitcoin
If you have any Bitcoin (BTC) in Cash App, you must sell it for USD or transfer it to an external wallet before closure. Go to Bitcoin tab, tap 'Sell', and convert all BTC to cash, then cash out.
Tips
- •Can transfer BTC to external wallet instead of selling
- •Selling BTC may have tax implications
- •Bitcoin sales settle to your Cash balance
Warnings
- •Cannot close account with Bitcoin balance
- •Consider tax implications before selling
Cancel Cash Card
If you have a Cash Card (Cash App debit card), cancel it before closing your account. Go to Cash Card tab, tap the card, and select 'Cancel Cash Card'.
Tips
- •Destroy physical card after cancellation
- •Remove Cash Card from any subscriptions or auto-pay
Navigate to Account Settings
Open Cash App, tap your profile icon, scroll down to 'Support', then select 'Something Else' > 'Account Settings' > 'Close My Cash App Account'.
Tips
- •Must use mobile app - no web option
- •Path may vary slightly by app version
Warnings
- •Make sure balance is $0.00 before this step
- •All requirements must be met to proceed
Confirm Account Closure
Review Cash App's warning about losing transaction history and your $Cashtag. Tap 'Confirm' to close your account. Closure is immediate once all requirements are met.
Warnings
- •Transaction history permanently deleted
- •$Cashtag becomes available to others
- •Cannot reopen closed account
Important Warnings
Must Sell or Transfer All Bitcoin
Balance Must Be Exactly $0.00
Transaction History Permanently Deleted
$Cashtag Becomes Available to Others
Stock Investments Must Be Sold
Data Retained for Compliance
Alternatives to Consider
Disable Cash Card Only
Instead of closing your entire account, just cancel your Cash Card and remove payment methods. This stops physical card use while maintaining your Cash App for occasional digital payments.
Pros
- •Keep account for emergency payments
- •Preserve transaction history
- •Can reactivate easily
- •Maintain Bitcoin holdings
Cons
- •Account data remains on Cash App servers
- •Phone number stays registered
- •Doesn't address privacy concerns fully
- •Still vulnerable to account access
Export Transaction History First
Before closure, export your complete transaction history for tax purposes and personal records. Go to Profile > Statements to download monthly statements as PDFs.
Pros
- •Keep complete payment records
- •Essential for tax filing
- •Reference for disputed charges
- •Free download from Cash App
Cons
- •Manual download for each month
- •Data is in PDF format
- •Must save before closure
- •Doesn't preserve the account
Transfer Bitcoin to External Wallet
Before closing, transfer your Bitcoin to an external wallet like Coinbase, hardware wallet, or other crypto platform instead of selling. This preserves your BTC holdings outside Cash App.
Pros
- •Keep your Bitcoin investment
- •Avoid selling at bad time
- •More control over crypto assets
- •Avoid potential tax event from selling
Cons
- •Requires external wallet setup
- •Network fees for BTC transfer
- •Must know external wallet address
- •Cannot reverse if sent to wrong address
Frequently Asked Questions
No. Your balance must be exactly $0.00, and you must have no Bitcoin or stock holdings. Cash out all USD, sell or transfer all Bitcoin, and sell all stocks before attempting closure.
References & Citations
- [1]Cash App Privacy Policy
Official privacy policy detailing data handling and user rights
https://cash.app/legal/us/en-us/privacy
- [2]Cash Out to Bank
How to transfer your Cash App balance before closure
https://cash.app/help/us/en-us/3080-cash-out
- [3]Sell Bitcoin on Cash App
Guide to selling Bitcoin before account closure
https://cash.app/help/us/en-us/6482-sell-bitcoin
All citations verified as of 11/8/2025. We regularly review and update all external links to ensure accuracy.
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Last Updated
November 8, 2025