Can I delete Disney+ from the mobile app?

No. Account cancellation and deletion must be done through the Disney+ website at DisneyPlus.com. The mobile app doesn't have full account management functionality. Use a web browser.

What's the difference between canceling and deleting?

Canceling ends your subscription but keeps your account, profiles, and watch history intact. You can resubscribe anytime with everything preserved. Deleting removes your account entirely, including all personal data, profiles, and viewing history.

What if I have Disney+ through a bundle?

If you have Disney+ as part of a bundle with Hulu, ESPN+, or through a carrier like Verizon, you need to manage the bundle through the primary provider. Canceling just Disney+ may affect your entire bundle. Contact your provider first.

Can I reuse my email after deleting Disney+?

Yes. After your account is fully deleted and Disney's data retention period expires, you can use the same email address to create a new Disney+ account. However, none of your previous profiles or data will be restored.

Will Disney+ refund my remaining subscription time?

Generally no. When you cancel Disney+, you maintain access until the end of your current billing period with no prorated refund. However, you can contact support to discuss specific situations or billing issues.

What happens to my watch history and profiles?

All profiles, watch history, watchlists, and viewing preferences are permanently deleted when your account is closed. There's no way to export or recover this data. If you return to Disney+ later, you'll need to recreate everything.

How to Delete Your Disney+ Account - Step-by-Step Guide (2025)

Written & Verified By

Delete.Directory Content Team

Our team of privacy advocates and former social media employees verify every deletion process through hands-on testing.

This guide helps you permanently delete your Disney+ account. We believe in digital autonomy: your right to leave any platform should be as easy as joining it. Follow these verified steps to ensure complete account deletion.

How We Verified This Guide

Methodology: Hands-on testing with live accounts

Quick Information

Time Required

5 minutes

Difficulty

easy

Steps

5 steps

Official Resources

Disney+ Help - Cancel Your Subscription

Official deletion guide from Disney+

Additional Resources

[1]

Manage Your Disney+ Account

Official guide for managing your Disney+ account settings and information

[2]

Disney+ Privacy Policy

Understanding how Disney handles your data and privacy across all services

[3]

Disney+ Profiles and Parental Controls

Managing profiles before account deletion

Step-by-Step Guide

Cancel Your Disney+ Subscription

Before deleting your account, you must first cancel your Disney+ subscription. Log into DisneyPlus.com, click on your profile icon, go to Account, and select 'Billing details'. Click 'Cancel Subscription' and follow the prompts.

Tips

•You'll have access until the end of your billing period
•Bundle subscriptions may need to be managed differently
•Consider downloading content to watch during remaining access

Access Account Settings

After canceling your subscription, click on your profile icon in the top right corner and select 'Account' from the dropdown menu.

Tips

•Ensure subscription is fully canceled first
•Use website, not mobile app

Find Account Deletion or Contact Support

In Account settings, look for an option to delete or close your account. If no self-service option is available, you'll need to contact Disney+ Support directly through their help center.

Warnings

•Self-service deletion may not be available in all regions
•You may need to contact customer support

Request Account Deletion

If a deletion option exists, click it and follow the prompts. Otherwise, contact Disney+ Support and explicitly request permanent account deletion. Provide your account email and verify your identity.

Tips

•Be clear you want account deletion, not just cancellation
•Keep any confirmation emails

Confirm and Complete Deletion

Follow any additional verification steps Disney+ requires. Your account will be closed and personal information will be handled according to Disney's data retention policy.

Warnings

•All profiles and watch history will be deleted
•Downloaded content will no longer be accessible

Important Warnings

Must Cancel Subscription Before Account Deletion

Disney+ requires you to cancel your active subscription before you can delete your account. The cancellation and deletion processes are separate. First cancel your subscription, then proceed with account deletion to avoid continued billing.

Bundle Subscriptions Require Special Handling

If you have Disney+ as part of a bundle with Hulu, ESPN+, or through Verizon/other providers, canceling Disney+ may affect your entire bundle. Contact your bundle provider to understand how deletion affects other services before proceeding.

All Profiles and Watch History Deleted

When you delete your Disney+ account, all user profiles, watch history, watchlists, and preferences are permanently deleted. There's no way to export or recover this data. If you resubscribe later, you'll start completely fresh.

Downloaded Content Becomes Inaccessible

Any movies or shows you've downloaded for offline viewing will become permanently inaccessible once your account is deleted. The Disney+ app will no longer recognize your device's downloaded content.

Limited Self-Service Deletion Options

Disney+ may not provide a clear self-service account deletion button in all regions. You might need to contact Disney+ customer support directly to request account deletion, which can add extra time to the process.

GroupWatch and Shared Profiles Affected

If you've been hosting GroupWatch sessions or sharing your account with others, deleting your account will immediately remove access for all users. Notify anyone using your account before deletion.

Alternatives to Consider

Cancel Subscription and Keep Account

easy

You can cancel your Disney+ subscription while keeping your account active. This preserves your profiles, watch history, and watchlists for if you resubscribe later.

Pros

•Watch history and profiles preserved
•Easy to resubscribe anytime
•Watchlists and preferences saved
•No setup required when returning

Cons

•Account still exists on Disney servers
•Email remains in Disney database
•May receive promotional emails
•Privacy concerns not addressed

3 min

Delete Individual Profiles Before Canceling

easy

Before canceling or deleting your account, manually delete all user profiles to minimize stored viewing data and preferences.

Pros

•Reduces stored personal viewing data
•Can be done incrementally
•Keeps account for potential reactivation
•Quick process

Cons

•Doesn't delete main account
•Disney still has other data
•Must be done manually
•Doesn't prevent billing

5 min

Switch to Ad-Supported Tier

easy

Instead of canceling completely, switch to Disney+'s lower-cost ad-supported plan to reduce costs while maintaining access to content and preserving your account.

Pros

•Lower monthly cost
•Keeps all profiles and history
•Still access to full content library
•Can upgrade anytime

Cons

•Still paying for subscription
•Ads interrupt viewing experience
•Account still active
•Doesn't address privacy concerns

3 min

Frequently Asked Questions

First cancel your active subscription in Account > Billing details. Then look for an account deletion option in your Account settings, or contact Disney+ Support directly to request permanent account deletion. The process varies by region.

References & Citations

[1]
Manage Your Disney+ Account
Official guide for managing your Disney+ account settings and information
https://help.disneyplus.com/csp
[2]
Disney+ Privacy Policy
Understanding how Disney handles your data and privacy across all services
https://privacy.thewaltdisneycompany.com/en/current-privacy-policy/
[3]
Disney+ Profiles and Parental Controls
Managing profiles before account deletion
https://help.disneyplus.com/csp?id=csp_article_content&sys_kb_id=7be5e7161b3a4510fe1f61d3ec4bcb34

All citations verified as of 11/8/2025. We regularly review and update all external links to ensure accuracy.

Found incorrect information?

We strive for accuracy. If something's outdated or wrong, let us know.

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Quick Navigation

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hulu

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Critical Warnings

Must Cancel Subscription Before Account Deletion
Disney+ requires you to cancel your active subscription before you can delete your account. The canc...
Bundle Subscriptions Require Special Handling
If you have Disney+ as part of a bundle with Hulu, ESPN+, or through Verizon/other providers, cancel...
All Profiles and Watch History Deleted
When you delete your Disney+ account, all user profiles, watch history, watchlists, and preferences ...

Last Updated

November 8, 2025

Disney+ Account Deletion

How We Verified This Guide

Quick Information

Official Resources

Additional Resources

Step-by-Step Guide

Cancel Your Disney+ Subscription

Access Account Settings

Find Account Deletion or Contact Support

Request Account Deletion

Confirm and Complete Deletion

Important Warnings

Must Cancel Subscription Before Account Deletion

Bundle Subscriptions Require Special Handling

All Profiles and Watch History Deleted

Downloaded Content Becomes Inaccessible

Limited Self-Service Deletion Options

GroupWatch and Shared Profiles Affected

Alternatives to Consider

Cancel Subscription and Keep Account

Delete Individual Profiles Before Canceling

Switch to Ad-Supported Tier

Frequently Asked Questions

References & Citations

Found incorrect information?

Quick Navigation

Related Guides

Critical Warnings

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