Can I close my Etsy account if I have a shop?

No. You must first permanently close your Etsy shop before you can close your account. Go to Shop Manager > Settings > Options > Close shop. Complete all orders and resolve all issues first.

What happens to my purchase history?

All your purchase history, order details, and receipts are permanently deleted when you close your account. Download your data before closing if you need records for warranties, taxes, or returns.

Will my reviews be deleted?

Reviews you wrote on sellers' shops may remain visible on Etsy for transparency, though they'll show as from a closed account. Reviews others left on your shop (if you had one) are also retained. Contact Etsy support before closing if this is a concern.

What if I have an outstanding balance?

You cannot close your account with any outstanding balance. If you're a seller, withdraw all funds from your payment account. If you owe fees to Etsy, pay them first. Your balance must be exactly zero.

Can I close my account from the mobile app?

While you can access privacy settings from the mobile app, it's easier to close your account from the Etsy website using a desktop or mobile browser. The full account closure process is more straightforward on the website.

How to Delete Your Etsy Account - Step-by-Step Guide (2025)

Written & Verified By

Delete.Directory Content Team

Our team of privacy advocates and former social media employees verify every deletion process through hands-on testing.

This guide helps you permanently delete your Etsy account. We believe in digital autonomy: your right to leave any platform should be as easy as joining it. Follow these verified steps to ensure complete account deletion.

How We Verified This Guide

Methodology: Hands-on testing with live accounts

Quick Information

Time Required

5 minutes

Difficulty

easy

Steps

5 steps

Official Resources

Etsy Help - How to Close Your Account

Official deletion guide from Etsy

Additional Resources

[1]

Request Your Etsy Data

Official guide for downloading your complete Etsy data before account closure

[2]

Etsy Privacy Policy

Understanding how Etsy handles your data and privacy

[3]

Close Your Etsy Shop

How to close your Etsy shop before closing your account

Step-by-Step Guide

Close Your Etsy Shop (If Applicable)

If you have an Etsy shop, you must close it before closing your account. Go to Shop Manager > Settings > Options, scroll down and click 'Permanently close your shop'. Complete all outstanding orders first.

Tips

•Complete or cancel all active listings and orders
•Resolve any open cases or disputes
•Withdraw any remaining balance

Access Your Account Settings

Log into Etsy.com and click on 'You' in the top right corner, then select 'Account settings' from the dropdown menu.

Tips

•Use website, not mobile app for easier access
•Ensure you're signed into the correct account

Navigate to Privacy Settings

In Account settings, click on 'Privacy settings' in the left sidebar. Scroll down to find the account closure option at the bottom of the page.

Tips

•Account closure is at the very bottom of Privacy settings
•Consider downloading your data before proceeding

Request Account Closure

Click 'Request account closure' or 'Close account'. Etsy will show you information about what happens when you close your account. Read through the consequences carefully.

Warnings

•All favorites, reviews, and purchase history will be deleted
•Past reviews you wrote may remain visible

Confirm and Complete Closure

Confirm your decision by entering your password. Click the final 'Close account' button. Your account will be permanently closed and you'll be logged out immediately.

Warnings

•Closure is immediate and permanent
•You cannot reactivate a closed account

Important Warnings

Must Close Shop Before Closing Account

If you have an Etsy shop (even if inactive), you must permanently close it before you can close your Etsy account. The account closure option won't be available until your shop is closed. This includes resolving all orders, cases, and withdrawing any balance.

Immediate and Permanent Closure

Etsy account closure is immediate and permanent with no grace period or recovery option. Once you confirm closure, you're immediately logged out and cannot access your account again. There is no way to reactivate or recover a closed account.

Reviews You Wrote May Remain Visible

Reviews you wrote on sellers' shops may remain visible on Etsy even after account closure, though they'll show as from a closed account. Etsy keeps these for marketplace transparency. If you want reviews removed, contact Etsy support before closing.

Outstanding Balances Must Be Resolved

You cannot close your Etsy account if you have any outstanding balance - either money owed to Etsy or money Etsy owes you. Withdraw all funds from your payment account and pay any outstanding fees before attempting closure.

Purchase History Permanently Lost

All your purchase history, favorites, and saved items are permanently deleted when you close your account. If you need order details for warranties or returns, download this information before closing.

Email Address Can Be Reused

After your account is closed, you can use the same email address to create a new Etsy account. However, none of your previous purchase history, favorites, or shop information will be restored.

Alternatives to Consider

Close Shop But Keep Account

easy

If you're a seller, you can close your shop while keeping your Etsy account active for buying. This maintains your purchase history and favorites while ending your selling activities.

Pros

•Can still buy from Etsy sellers
•Purchase history preserved
•Favorites and registry maintained
•Easy to reopen shop later

Cons

•Account still exists on Etsy
•Past shop information retained
•Doesn't address privacy concerns
•May receive Etsy emails

5 min

Remove Personal Information First

easy

Before closing your account, manually remove as much personal information as possible: payment methods, addresses, phone numbers, and bio information.

Pros

•Reduces stored personal data
•Better privacy protection
•Can be done before deciding on closure
•Removes financial information

Cons

•Time-consuming process
•Some data cannot be removed
•Account still exists
•Purchase history remains

20 min

Download Your Etsy Data First

easy

Before closing your account, request a complete download of your Etsy data including purchase history, shop data, messages, and account information.

Pros

•Keep record of all transactions
•Useful for business tax purposes if you sold
•Backup of order history for warranties
•Free service from Etsy

Cons

•Takes several days to process
•Large file size for active sellers
•Data in CSV/JSON format
•Doesn't remove data from Etsy

5 min

Frequently Asked Questions

No. Etsy account closure is permanent with no grace period or reactivation option. Once you confirm closure, your account is immediately and permanently deleted. You would need to create a new account from scratch.

References & Citations

[1]
Request Your Etsy Data
Official guide for downloading your complete Etsy data before account closure
https://help.etsy.com/hc/en-us/articles/115013382788-How-to-Request-Your-Etsy-Data
[2]
Etsy Privacy Policy
Understanding how Etsy handles your data and privacy
https://www.etsy.com/legal/privacy/
[3]
Close Your Etsy Shop
How to close your Etsy shop before closing your account
https://help.etsy.com/hc/en-us/articles/115015663427-How-to-Close-Your-Etsy-Shop

All citations verified as of 11/8/2025. We regularly review and update all external links to ensure accuracy.

Found incorrect information?

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Critical Warnings

Must Close Shop Before Closing Account
If you have an Etsy shop (even if inactive), you must permanently close it before you can close your...
Immediate and Permanent Closure
Etsy account closure is immediate and permanent with no grace period or recovery option. Once you co...
Reviews You Wrote May Remain Visible
Reviews you wrote on sellers' shops may remain visible on Etsy even after account closure, though th...

Last Updated

November 8, 2025

Etsy Account Deletion

How We Verified This Guide

Quick Information

Official Resources

Additional Resources

Step-by-Step Guide

Close Your Etsy Shop (If Applicable)

Access Your Account Settings

Navigate to Privacy Settings

Request Account Closure

Confirm and Complete Closure

Important Warnings

Must Close Shop Before Closing Account

Immediate and Permanent Closure

Reviews You Wrote May Remain Visible

Outstanding Balances Must Be Resolved

Purchase History Permanently Lost

Email Address Can Be Reused

Alternatives to Consider

Close Shop But Keep Account

Remove Personal Information First

Download Your Etsy Data First

Frequently Asked Questions

References & Citations

Found incorrect information?

Quick Navigation

Related Guides

Critical Warnings

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