Written & Verified By
Delete.Directory Content TeamOur team of privacy advocates and digital rights experts has helped over 100,000 users reclaim control of their online presence. We test every deletion process to ensure accuracy.
This guide helps you permanently delete your Grubhub account. We believe in digital autonomy: your right to leave any platform should be as easy as joining it. Follow these verified steps to ensure complete account deletion.
How We Verified This Guide
Methodology: Hands-on testing with live accounts
Quick Information
Time Required
10 minutes
Difficulty
medium
Steps
5 steps
Official Resources
Official deletion guide from Grubhub
Additional Resources
Official privacy policy explaining data handling
Legal terms regarding account management
Information about Grubhub+ membership cancellation
Step-by-Step Guide
Cancel Grubhub+ subscription (if applicable)
If you have Grubhub+, cancel it before deleting your account. In the app, go to Account > Grubhub+ > Manage Membership > Cancel Membership.
Tips
- •Cancel before next billing date
- •Benefits continue until period ends
- •Save cancellation confirmation
Ensure no pending orders
Complete or cancel any active orders before deletion. Check that you have no outstanding payments or disputes.
Tips
- •Wait for current deliveries to complete
- •Resolve any order issues first
- •Check for scheduled future orders
Contact Grubhub customer support
Grubhub requires you to contact support to delete your account. Use the in-app chat, call their support line, or email through the help center requesting account deletion.
Tips
- •Clearly state you want permanent deletion
- •Include your account email or phone
- •Request written confirmation
Warnings
- •No self-service deletion available
Verify identity and confirm
Customer support will verify your identity and may ask your reason for leaving. Answer their questions and explicitly confirm you want permanent account deletion.
Tips
- •Be prepared to verify account details
- •Ask about data retention policies
- •Confirm what information will be deleted
Await confirmation
After your request is processed, you should receive confirmation. Account deletion typically takes 24-48 hours. Save the confirmation for your records.
Tips
- •Check email for confirmation
- •Follow up if no response within 48 hours
- •Verify you're logged out of all devices
Important Warnings
Must contact customer support
Order history and payment data
Subscription must be cancelled separately
Pending orders and credits
Rewards and loyalty points
Processing time
Alternatives to Consider
Stop using without deletion
Simply stop using Grubhub while keeping your account inactive with no orders.
Pros
- •Maintains order history for reference
- •Can resume use if needed
- •Keeps saved addresses and favorites
Cons
- •Data remains on Grubhub servers
- •Account still exists
- •May receive marketing emails
Remove payment methods only
Delete saved payment methods and addresses but keep your account for emergency use.
Pros
- •Reduces stored sensitive data
- •Can still access if needed
- •Quick to do
Cons
- •Account and order history remain
- •Doesn't fully address privacy
- •Still receive notifications
Switch to alternative delivery services
Delete Grubhub and use alternative food delivery platforms with different pricing or privacy practices.
Pros
- •Can choose better options
- •May find better pricing or selection
- •Fresh start with new service
Cons
- •Lose established order history
- •Need to set up new account elsewhere
- •Different restaurant selection
Frequently Asked Questions
No, Grubhub requires you to contact customer support to delete your account. There's no self-service deletion option in the app or website.
References & Citations
- [1]Grubhub Privacy Policy
Official privacy policy explaining data handling
https://www.grubhub.com/legal/privacy-policy
- [2]Grubhub Terms of Use
Legal terms regarding account management
https://www.grubhub.com/legal/terms-of-use
- [3]Grubhub+ Subscription
Information about Grubhub+ membership cancellation
https://www.grubhub.com/help/grubhub-plus
All citations verified as of 11/8/2025. We regularly review and update all external links to ensure accuracy.
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Critical Warnings
Must contact customer support
Grubhub doesn't offer self-service account deletion. You must contact customer support directly to r...
Order history and payment data
All your order history, saved addresses, payment methods, and restaurant favorites will be deleted. ...
Subscription must be cancelled separately
If you have Grubhub+, you must cancel it separately before account deletion to prevent continued bil...
Last Updated
November 8, 2025