Will deleting my account cancel my HER Premium subscription?

No, deleting your account does not automatically cancel your HER Premium subscription. You must separately cancel your subscription through the App Store (for iOS) or Google Play Store (for Android) to stop future billing. Cancel your subscription before deleting your account to avoid unnecessary charges.

Can other users still see my messages after I delete my account?

Yes, messages you sent to other users will remain visible in their conversation histories even after you delete your account. Your profile information will be removed or anonymized, but the message content itself persists in their chats. HER has no ability to delete content from other users' devices.

How long does HER keep my data after I delete my account?

Your profile is immediately removed from public view and searches. However, HER may retain certain data for up to 30 days for legal compliance, security, and fraud prevention purposes according to their privacy policy. Some anonymized data may be kept longer for analytics and service improvement.

Is it possible to recover my HER account after deletion?

No, account deletion is permanent and irreversible. Once you delete your HER account, all your data including messages, photos, event RSVPs, and profile information is permanently removed and cannot be recovered. You would need to create an entirely new account to use HER again.

What happens to events I created or posts I made in the HER community?

Community posts and events you created may remain visible to other users even after your account is deleted, though your profile information will be removed or anonymized. If you want specific content removed, contact HER support before deleting your account to request content removal.

Can I temporarily hide my profile without deleting my account?

Yes, HER offers a Snooze or Pause feature that temporarily hides your profile from other users while keeping your account active. Go to Settings > Account > Snooze Profile to activate this feature. You can reactivate your profile at any time, and all your data remains intact.

How do I delete my HER account if I created it using Facebook or Apple?

The deletion process is the same regardless of how you signed up. Use the in-app deletion process described in this guide. However, deleting your HER account doesn't remove the connection in your Facebook or Apple account settings. You may want to separately revoke HER's access in your Facebook or Apple ID settings for complete disconnection.

How to Delete Your HER Account - Step-by-Step Guide (2025)

Written & Verified By

Delete.Directory Content Team

Our team of privacy advocates and digital rights experts has helped over 100,000 users reclaim control of their online presence. We test every deletion process to ensure accuracy.

This guide helps you permanently delete your HER account. We believe in digital autonomy: your right to leave any platform should be as easy as joining it. Follow these verified steps to ensure complete account deletion.

How We Verified This Guide

Methodology: Hands-on testing with live accounts

Quick Information

Time Required

5 minutes

Difficulty

easy

Steps

5 steps

Official Resources

Official HER Help Center - Delete Account

Official deletion guide from HER

Additional Resources

[1]

HER Privacy Policy

Official privacy policy explaining data deletion and LGBTQ+ user protection

[2]

HER Data Protection and User Rights

Official guide on data handling and user privacy rights after deletion

[3]

HER Terms and Conditions

Legal terms regarding account closure and data retention

Step-by-Step Guide

Open the HER app and access your profile

Launch the HER app on your mobile device and tap your profile picture or the profile icon at the bottom right of the screen. This will take you to your profile page where you can access account settings.

Tips

•Ensure you're using the latest version of the HER app for the most current interface
•If you can't log in, use the forgot password feature first
•Consider downloading your data or saving important conversations before deletion

Navigate to Settings

From your profile page, tap the gear icon or 'Settings' button, typically located in the top-right corner. This will open the Settings menu where you can manage your account preferences and privacy options.

Tips

•The Settings icon is usually a gear or three dots
•On some app versions, you may need to scroll to find additional options

Access Account Management

Scroll down in the Settings menu until you find 'Account' or 'Account Settings'. Tap on it to access account management options. Look for 'Delete Account' or 'Delete My Account' option, which is typically at the bottom of the account settings page.

Tips

•The delete option may be at the very bottom of the settings page
•Before proceeding, review any active subscriptions to avoid continued charges
•Make sure you've saved any important information from your profile

Warnings

•Deleting your account will permanently remove all your messages, photos, events, and community posts

Confirm Account Deletion

Tap 'Delete Account' and read the warning message that appears. You may be asked to select a reason for leaving from a dropdown menu. After reviewing the consequences, tap 'Delete' or 'Confirm Deletion' to proceed.

Tips

•HER may offer alternatives like hiding your profile temporarily - you can decline these
•Read the warning carefully to understand what data will be lost
•Ensure you've cancelled your Premium subscription separately to avoid charges

Warnings

•If you have HER Premium, cancel it through App Store or Google Play before deleting your account

Verify Deletion and Final Steps

After confirming deletion, your account will be deactivated immediately. You should receive a confirmation email from HER within 24 hours. Your profile will be removed from searches and community features right away. Some data may take up to 30 days to be fully deleted from HER's servers.

Tips

•Check your email (including spam/junk folder) for the deletion confirmation
•Uninstall the HER app from your device to complete the process
•Try logging in after 48 hours to confirm your account is deleted - you shouldn't be able to
•If you need proof of deletion for privacy records, save the confirmation email

Important Warnings

Permanent Data Loss

Deleting your HER account permanently removes all messages, photos, event RSVPs, community posts, and profile information. This action cannot be undone. Download any important data before proceeding with deletion.

Subscription Charges May Continue

Account deletion does not automatically cancel HER Premium subscriptions. You must separately cancel your subscription through the App Store (iOS) or Google Play Store (Android), or you will continue to be charged even after your account is deleted.

Community Posts and Events

If you've created community posts, events, or participated in HER's social features, some of this content may remain visible to other users even after your account is deleted, though your profile information will be removed.

Data Retention for Legal Compliance

While your profile is immediately hidden, HER may retain certain data for up to 30 days for legal compliance, fraud prevention, and security purposes. Some anonymized analytics data may be retained longer.

No Account Recovery Option

Once your HER account is deleted, it cannot be recovered or reactivated. If you want to use HER again in the future, you'll need to create a completely new account with a new profile from scratch.

Privacy Considerations for LGBTQ+ Users

If you're deleting for privacy or safety reasons, be aware that conversations you had with other users may still be visible in their message histories. Consider your privacy needs and discuss with important connections before deletion if necessary.

Alternatives to Consider

Pause Your Profile Instead of Deleting

easy

HER offers a 'Snooze' or 'Pause' feature that temporarily hides your profile from other users while keeping your account and data intact. Access this through Settings > Account > Snooze Profile. This makes you invisible to others while preserving all your information.

Pros

•Fully reversible - reactivate your profile anytime
•Keeps all your messages, photos, and community connections
•Maintains your HER Premium benefits if you have an active subscription

Cons

•Your data remains on HER's servers
•You'll still receive email notifications unless you adjust settings
•Your account can still be accessed if someone has your credentials

2 min

Remove Personal Information Only

easy

Instead of full deletion, remove identifying information from your profile while keeping your account active. Delete profile photos, clear your bio, remove pronoun information, and disable location sharing. This reduces your digital footprint while maintaining access to HER's community features.

Pros

•Keeps your account for future use
•Preserves message history and connections
•You can still access community events and resources

Cons

•Doesn't fully remove your data from HER's servers
•Your account still exists in the system
•Requires manual removal of each piece of information

10 min

Submit GDPR/CCPA Data Deletion Request

medium

If you're in the EU, UK, or California, you have enhanced privacy rights under GDPR or CCPA. You can submit a formal data deletion request to HER's privacy team by contacting support@weareher.com. This may provide more comprehensive data removal than standard account deletion.

Pros

•Legally binding data deletion obligations
•More comprehensive removal including third-party shared data where possible
•Provides confirmation of complete data erasure

Cons

•Only available in certain jurisdictions (EU, UK, California, etc.)
•Takes 30-45 days to complete the full process
•Requires identity verification

45 min

Frequently Asked Questions

No, HER account deletion must be done through the mobile app (iOS or Android). There is no web-based deletion option available. If you no longer have access to the app or your mobile device, contact HER support at support@weareher.com for assistance with account deletion.

References & Citations

[1]
HER Privacy Policy
Official privacy policy explaining data deletion and LGBTQ+ user protection
https://weareher.com/privacy-policy/
[2]
HER Data Protection and User Rights
Official guide on data handling and user privacy rights after deletion
https://weareher.com/privacy-policy/#your-rights
[3]
HER Terms and Conditions
Legal terms regarding account closure and data retention
https://weareher.com/terms-and-conditions/

All citations verified as of 11/8/2025. We regularly review and update all external links to ensure accuracy.

Found incorrect information?

We strive for accuracy. If something's outdated or wrong, let us know.

Report incorrect information

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Critical Warnings

Permanent Data Loss
Deleting your HER account permanently removes all messages, photos, event RSVPs, community posts, an...
Subscription Charges May Continue
Account deletion does not automatically cancel HER Premium subscriptions. You must separately cancel...
Community Posts and Events
If you've created community posts, events, or participated in HER's social features, some of this co...

Last Updated

November 8, 2025

HER Account Deletion

How We Verified This Guide

Quick Information

Official Resources

Additional Resources

Step-by-Step Guide

Open the HER app and access your profile

Navigate to Settings

Access Account Management

Confirm Account Deletion

Verify Deletion and Final Steps

Important Warnings

Permanent Data Loss

Subscription Charges May Continue

Community Posts and Events

Data Retention for Legal Compliance

No Account Recovery Option

Privacy Considerations for LGBTQ+ Users

Alternatives to Consider

Pause Your Profile Instead of Deleting

Remove Personal Information Only

Submit GDPR/CCPA Data Deletion Request

Frequently Asked Questions

References & Citations

Found incorrect information?

Quick Navigation

Related Guides

Critical Warnings

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