How long does the deletion process take?

The deletion is immediate after you confirm via email. However, the entire process from initiation to final confirmation typically takes 5-15 minutes. Once confirmed, your account and all data are permanently removed from HubSpot's systems.

What happens to my team members' accounts?

All team members immediately lose access when the account is deleted. Individual user accounts do not continue to exist separately - they are all part of the main HubSpot account that's being deleted.

Will I be charged after deleting my account?

If you cancel your subscription before deletion, you won't be charged for future billing cycles. However, you will not receive a refund for any unused time in the current billing period. Check your subscription terms for specific details.

Can I delete a HubSpot account if I'm not a Super Admin?

No. Only users with Super Admin permissions can delete a HubSpot account. If you don't have these permissions, you'll need to request them from an existing Super Admin or have them initiate the deletion process.

What happens to emails sent through HubSpot?

Emails already sent remain in recipients' inboxes, but all tracking data, analytics, and records within HubSpot are deleted. Any email templates, sequences, or workflows are permanently removed.

Do I need to disconnect integrations before deletion?

While not required, it's highly recommended to disconnect integrations before deletion to prevent errors in connected systems. Third-party apps may continue trying to sync with a non-existent HubSpot account.

What if I don't receive the confirmation email?

Check your spam folder first. If you still don't see it after 10 minutes, try initiating the deletion process again. The confirmation link expires after 24 hours, so you'll need to start over if you miss the window.

How to Delete Your HubSpot Account - Step-by-Step Guide (2025)

Written & Verified By

Delete.Directory Content Team

Our team of privacy advocates and digital rights experts has helped over 100,000 users reclaim control of their online presence. We test every deletion process to ensure accuracy.

This guide helps you permanently delete your HubSpot account. We believe in digital autonomy: your right to leave any platform should be as easy as joining it. Follow these verified steps to ensure complete account deletion.

How We Verified This Guide

Methodology: Hands-on testing with live accounts

Quick Information

Time Required

10 minutes

Difficulty

medium

Steps

5 steps

Official Resources

Official HubSpot Knowledge Base - Delete Your Account

Official deletion guide from HubSpot

Additional Resources

[1]

HubSpot Privacy Policy

Official privacy policy explaining data deletion

[2]

HubSpot Data Retention

Official guide on data handling after deletion

[3]

HubSpot Terms of Service

Legal terms regarding account closure

Step-by-Step Guide

Export Your HubSpot Data

Before deleting, export all critical data. Log in to your HubSpot account, click Settings (gear icon), navigate to Data Management > Export, and select the data you want to export including contacts, companies, deals, and activities.

Tips

•Export data in CSV format for maximum compatibility
•Save all marketing campaign data and analytics reports
•Download any custom reports you've created

Warnings

•Large exports may take several hours to complete

Cancel Active Subscriptions

If you have paid HubSpot subscriptions, cancel them before deleting your account. Go to Settings > Account & Billing > Subscriptions, review active subscriptions, and cancel them or contact HubSpot billing support.

Tips

•Free accounts can skip this step
•Note your billing cycle end date
•Save cancellation confirmation emails

Navigate to Account Deletion Settings

Log in to your HubSpot account as a Super Admin. Click the Settings gear icon in the top navigation, then go to Account Defaults > Security. Scroll down to find the 'Delete Account' section.

Tips

•Only Super Admins can access account deletion settings
•If you don't see this option, verify your admin permissions
•Make sure you're deleting the correct HubSpot account

Initiate Account Deletion

In the Delete Account section, click 'Delete account'. Review the warning message about data loss, type your account name to confirm, and enter your password. Click 'Delete account' to proceed.

Tips

•Read all warnings carefully before confirming
•Account name is case-sensitive
•Have your password ready for verification

Warnings

•Deletion is immediate and cannot be undone

Confirm Deletion via Email

HubSpot will send a confirmation email to your account email address. Open the email and click the confirmation link to finalize the deletion. Your account and all data will be permanently deleted.

Tips

•Check spam folder if you don't receive the email within 5 minutes
•The confirmation link expires after 24 hours
•Save the confirmation email for your records

Important Warnings

Immediate Permanent Deletion

Unlike some platforms, HubSpot deletes your account immediately after email confirmation. There is no grace period or recovery option. All data is permanently lost.

All Business Data Lost

All contacts, companies, deals, tickets, marketing campaigns, email templates, workflows, and custom properties will be permanently deleted with no recovery option.

Integration Disconnection

All third-party integrations, API connections, and connected apps will immediately stop working. Update external systems before deletion.

Team Member Access Terminated

All team members and users will immediately lose access to the account and its data. Notify your team in advance.

Custom Domain Settings

If you've connected a custom domain for landing pages or email, you'll need to update DNS settings after deletion to prevent broken links.

Marketplace App Purchases

Any purchased apps from the HubSpot Marketplace are tied to your account and will be lost. These cannot be transferred.

Alternatives to Consider

Downgrade to Free Tools

easy

Instead of deleting, downgrade to HubSpot's free CRM and tools. This maintains your data while eliminating subscription costs.

Pros

•Keep all your historical data intact
•No cost for the free tier
•Can upgrade again if needed

Cons

•Limited features compared to paid tiers
•Reduced contact and storage limits

5 min

Archive and Deactivate Users

easy

Keep the account active but deactivate all users and export data for archival. This preserves data without active usage.

Pros

•Data remains accessible for compliance
•Can reactivate if business needs change
•Maintains integration history

Cons

•Free tier still counts toward HubSpot's system
•Requires occasional login to prevent auto-deletion
•Data remains on HubSpot servers

10 min

Migrate to Alternative CRM

hard

Export all data and migrate to platforms like Salesforce, Zoho CRM, or Pipedrive before deleting your HubSpot account.

Pros

•Maintain business continuity with full data
•Explore different features and pricing
•Opportunity to clean and optimize data during migration

Cons

•Time-intensive migration process
•Potential data mapping challenges
•Learning curve for new platform

180 min

Frequently Asked Questions

No. HubSpot account deletion is immediate and permanent. Once you confirm deletion via email, all data is permanently removed with no recovery option. This is why it's critical to export all data before deleting.

References & Citations

[1]
HubSpot Privacy Policy
Official privacy policy explaining data deletion
https://legal.hubspot.com/privacy-policy
[2]
HubSpot Data Retention
Official guide on data handling after deletion
https://knowledge.hubspot.com/account/data-management-at-hubspot
[3]
HubSpot Terms of Service
Legal terms regarding account closure
https://legal.hubspot.com/terms-of-service

All citations verified as of 11/8/2025. We regularly review and update all external links to ensure accuracy.

Found incorrect information?

We strive for accuracy. If something's outdated or wrong, let us know.

Report incorrect information

Quick Navigation

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Critical Warnings

Immediate Permanent Deletion
Unlike some platforms, HubSpot deletes your account immediately after email confirmation. There is n...
All Business Data Lost
All contacts, companies, deals, tickets, marketing campaigns, email templates, workflows, and custom...
Integration Disconnection
All third-party integrations, API connections, and connected apps will immediately stop working. Upd...

Last Updated

November 8, 2025

HubSpot Account Deletion

How We Verified This Guide

Quick Information

Official Resources

Additional Resources

Step-by-Step Guide

Export Your HubSpot Data

Cancel Active Subscriptions

Navigate to Account Deletion Settings

Initiate Account Deletion

Confirm Deletion via Email

Important Warnings

Immediate Permanent Deletion

All Business Data Lost

Integration Disconnection

Team Member Access Terminated

Custom Domain Settings

Marketplace App Purchases

Alternatives to Consider

Downgrade to Free Tools

Archive and Deactivate Users

Migrate to Alternative CRM

Frequently Asked Questions

References & Citations

Found incorrect information?

Quick Navigation

Related Guides

Critical Warnings

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