Written & Verified By
Delete.Directory Content TeamOur team of privacy advocates and digital rights experts has helped over 100,000 users reclaim control of their online presence. We test every deletion process to ensure accuracy.
This guide helps you permanently delete your KuCoin account. We believe in digital autonomy: your right to leave any platform should be as easy as joining it. Follow these verified steps to ensure complete account deletion.
How We Verified This Guide
Methodology: Hands-on testing with live accounts
Quick Information
Time Required
10 minutes
Difficulty
medium
Steps
8 steps
Official Resources
Official deletion guide from KuCoin
Additional Resources
Official guide for closing KuCoin accounts
Details about data handling and privacy
Information about account security and 2FA
Step-by-Step Guide
Close all active lending positions
If you have cryptocurrency in lending pools or earning programs, you must close all positions first. Go to the Earn or Lending section and terminate all active positions.
Tips
- •Check Earn and Lending sections
- •Withdraw from all earning pools
- •Cancel lending offers
- •Verify zero lending balance
Close all trading positions
Cancel all open orders, close margin positions, and stop any active trades. KuCoin will not allow account closure with open positions.
Tips
- •Check Trading sections
- •Cancel pending orders
- •Close margin positions
- •Close futures positions if active
Withdraw all cryptocurrency
Withdraw all cryptocurrency from your account to achieve zero balance. Transfer all assets to external wallets or another exchange.
Tips
- •Check all wallet types
- •Transfer to external addresses
- •Wait for confirmations
- •Verify zero balance
Cancel KuCoin Earn subscriptions
If you have active KuCoin Earn subscriptions or staking programs, cancel them. These must be closed before account deletion.
Tips
- •Navigate to Earn section
- •Cancel all active subscriptions
- •Confirm cancellations
- •Verify no recurring charges
Revoke API keys and remove 2FA
Delete all API keys from API Management section. Then disable two-factor authentication in Security Settings.
Tips
- •Go to API Management
- •Deactivate all API keys
- •Save backup codes if needed
- •Remove 2FA authenticators
Request account closure
Log into your KuCoin account, go to Settings > Account > Close Account. Confirm that you have zero balance and meet all requirements.
Tips
- •Verify zero balance requirement
- •Read closure warnings
- •Confirm your decision
- •Note reference number
Confirm via email verification
KuCoin will send a verification email. Click the confirmation link within the specified timeframe to complete the closure process.
Tips
- •Check email immediately
- •Click verification link
- •Complete verification
- •Save confirmation email
Verify account is closed
Attempt to log into your account to verify it has been closed. You should receive an error message indicating the account is no longer active.
Tips
- •Try logging in
- •Verify access denied
- •Save closure confirmation
- •Monitor for unusual activity
Important Warnings
Irreversible account closure
Zero balance requirement
Trading history loss
Tax implication considerations
Email address reuse restriction
Alternatives to Consider
Keep account inactive
Withdraw all cryptocurrency but keep your account open without closing it.
Pros
- •Can reactivate anytime
- •Maintains transaction history access
- •No closure process required
- •Simpler than deletion
Cons
- •Data remains on KuCoin servers
- •Account still exists
- •May receive promotional messages
- •Not truly deleted
Transfer to OKX or Bitfinex
Move your cryptocurrency to a different exchange platform instead of closing KuCoin.
Pros
- •Continue trading on new platform
- •Access to different features
- •Potentially better fees or options
- •Keep trading active
Cons
- •Transfer fees apply
- •New KYC verification required
- •Learning new platform interface
- •More account data scattered
Use non-custodial wallet
Transfer all cryptocurrency to a hardware or software wallet you fully control.
Pros
- •Complete control of assets
- •Enhanced security and privacy
- •Independence from exchange policies
- •Long-term asset security
Cons
- •You manage security and backups
- •Network fees for transfers
- •Private key management responsibility
- •More technical requirements
Frequently Asked Questions
No. You must withdraw all cryptocurrency to achieve zero balance before KuCoin will process account closure. Any remaining balance will block the closure request.
References & Citations
- [1]KuCoin Account Closure
Official guide for closing KuCoin accounts
https://support.kucoin.com/hc/en-us/articles/900000056763
- [2]
- [3]KuCoin Security Center
Information about account security and 2FA
https://support.kucoin.com/hc/en-us/categories/200259835
All citations verified as of 11/10/2025. We regularly review and update all external links to ensure accuracy.
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Last Updated
November 10, 2025