Written & Verified By
Delete.Directory Content TeamOur team of privacy advocates and digital rights experts has helped over 100,000 users reclaim control of their online presence. We test every deletion process to ensure accuracy.
This guide helps you permanently delete your Noom account. We believe in digital autonomy: your right to leave any platform should be as easy as joining it. Follow these verified steps to ensure complete account deletion.
How We Verified This Guide
Methodology: Hands-on testing with live accounts
Quick Information
Time Required
20 minutes
Difficulty
hard
Steps
5 steps
Official Resources
Official deletion guide from Noom
Additional Resources
Official privacy policy explaining data deletion
Legal terms regarding account closure
How to cancel Noom subscription before deletion
Step-by-Step Guide
Cancel your Noom subscription
Before deleting your account, you must first cancel your Noom subscription. Go to your device's app store (Apple App Store or Google Play Store) and cancel the subscription through your subscriptions management, or contact Noom support if you subscribed through their website.
Tips
- •Find your subscription in iPhone Settings > [Your Name] > Subscriptions, or Google Play Store > Menu > Subscriptions
- •Note your cancellation date for reference
- •Save a screenshot of the cancellation confirmation
Warnings
- •You must cancel your subscription before account deletion or you may continue to be billed
Log into your Noom account
Open the Noom app on your device and log in with your credentials. Make sure you're logged into the account you want to delete.
Tips
- •Consider downloading your data or taking screenshots of your progress before proceeding
- •Have your account email address ready for verification
Access Settings and find account deletion
In the Noom app, tap the gear icon or Settings. Scroll to the bottom and look for 'Delete Account', 'Close Account', or 'Account Settings'. The exact location may vary by app version.
Tips
- •If you can't find the delete option, you'll need to contact Noom support
- •Some versions of the app don't have self-service deletion
Contact Noom Support for deletion
In many cases, you'll need to contact Noom Support directly to delete your account. Send an email to support@noom.com or use the in-app support chat, clearly stating you want to permanently delete your account and all associated data.
Tips
- •Include your account email address in your request
- •State clearly that you want permanent deletion, not just deactivation
- •Request confirmation once deletion is complete
Warnings
- •Support may try to offer alternatives or pause options - be clear about wanting permanent deletion
Confirm deletion and await processing
Follow any additional instructions from Noom Support. They may ask you to verify your identity or confirm your decision. Once confirmed, Noom will process the deletion, which typically takes 24-72 hours. You should receive a confirmation email.
Tips
- •Check your email regularly for updates
- •Save the support ticket or reference number
- •If you don't hear back within 72 hours, follow up with support
Important Warnings
Permanent data loss
Subscription must be cancelled separately
Must contact support for deletion
Coach relationship ends
Refund considerations
Processing time
Alternatives to Consider
Cancel subscription but keep account
Cancel your paid subscription but keep your Noom account active with access to your historical data and limited free features.
Pros
- •Preserves all your weight loss progress and data
- •Can access historical logs and photos
- •Can resume subscription later if desired
Cons
- •Data remains on Noom servers
- •Account still exists and vulnerable to breaches
- •Limited functionality without paid subscription
Take a break with subscription pause
Some subscription tiers allow you to pause your subscription temporarily while maintaining your account and data.
Pros
- •Keeps all progress and data intact
- •Can resume at any time
- •May stop or reduce billing during pause period
Cons
- •Not available for all subscription types
- •Data still stored on Noom servers
- •May have time limits on pause duration
Export data and switch to alternative
Request a data export from Noom support, then migrate to an alternative weight loss or wellness app with better privacy or features.
Pros
- •Keeps your historical weight and health data
- •Can choose a more suitable platform
- •Continues weight loss journey with different tools
Cons
- •Noom doesn't offer easy data export
- •May need to manually transfer information
- •Loses Noom-specific features like coaching
Frequently Asked Questions
It depends on your app version and region. Some versions of the Noom app have a self-service delete option in Settings, but many require contacting Noom Support directly via email at support@noom.com or through the in-app support feature.
References & Citations
- [1]Noom Privacy Policy
Official privacy policy explaining data deletion
https://www.noom.com/privacy-policy
- [2]
- [3]Noom Subscription Cancellation
How to cancel Noom subscription before deletion
https://support.noom.com/hc/en-us/articles/360052436032-How-do-I-cancel-my-subscription
All citations verified as of 11/8/2025. We regularly review and update all external links to ensure accuracy.
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Last Updated
November 8, 2025