Written & Verified By
Delete.Directory Content TeamOur team of privacy advocates and former social media employees verify every deletion process through hands-on testing.
This guide helps you permanently delete your TurboTax account. We believe in digital autonomy: your right to leave any platform should be as easy as joining it. Follow these verified steps to ensure complete account deletion.
How We Verified This Guide
Methodology: Hands-on testing with live accounts
Quick Information
Time Required
10 minutes
Difficulty
medium
Steps
5 steps
Official Resources
Official deletion guide from TurboTax
Additional Resources
Details about how Intuit handles your data and privacy
Information about TurboTax security measures and data protection
Step-by-Step Guide
Download All Your Tax Returns
BEFORE deleting your account, you MUST download all your tax returns. The IRS recommends keeping tax records for at least 7 years. Log in to TurboTax, go to 'Tax Home', select each tax year, and download your return as a PDF.
Tips
- •Download returns for all years you've used TurboTax
- •Save copies to multiple locations (computer, cloud storage, external drive)
- •Download supporting documents like W-2s, 1099s, and receipts if stored in TurboTax
Warnings
- •This is a legal requirement - you must keep tax records for 7 years
- •Once your account is deleted, you cannot retrieve your returns
- •You may need these returns for audits, loan applications, or amended returns
Cancel Any Active Subscriptions
If you have TurboTax Live, TurboTax Premium, or any paid subscription, cancel it first to avoid future charges. Go to your account settings and look for 'Subscriptions' or 'Billing' section.
Tips
- •Check for auto-renewal settings and disable them
- •Note any refund policies if you recently paid
- •Verify cancellation confirmation via email
Log in to Your Intuit Account
Open your web browser and go to accounts.intuit.com. Log in with your Intuit account credentials (same login used for TurboTax).
Tips
- •TurboTax accounts are managed through Intuit's central account system
- •Make sure you're logged into the correct account if you have multiple
Navigate to Account Settings
Once logged in, click on your profile icon or name in the top right corner. Select 'Account Settings' or 'Manage Your Intuit Account' from the dropdown menu. Look for 'Sign in & Security' or 'Data & Privacy' section.
Tips
- •The account settings control all Intuit products including TurboTax, QuickBooks, Mint, etc.
- •Look for options related to 'Close account' or 'Delete account'
Request Account Closure
Scroll down to find the 'Close your Intuit account' or 'Delete account' option. Click on it and follow the prompts. Intuit will ask you to confirm your identity and verify that you understand what will be deleted. You may need to contact customer support to complete the deletion process.
Tips
- •Have your downloaded tax returns confirmed and saved before clicking confirm
- •Write down your previous years' filing information for future reference
- •If the online deletion option is not available, contact Intuit support at 1-800-4-INTUIT
Warnings
- •This will delete your access to ALL Intuit products (TurboTax, QuickBooks, Mint, Credit Karma)
- •All stored tax returns and documents will be permanently deleted
- •You cannot recover your account or data after deletion
Important Warnings
Tax Records Legal Requirement
Permanent Data Loss
Affects All Intuit Products
Loss of Audit Defense and Support
Future Tax Filing Complications
Alternatives to Consider
H&R Block
Switch to H&R Block's tax preparation software as an alternative to TurboTax. H&R Block offers similar features with competitive pricing and the ability to import previous returns from TurboTax.
Pros
- •Can import prior year data from TurboTax
- •Similar ease of use and features
- •In-person tax expert support available nationwide
- •Often cheaper than TurboTax for comparable tiers
- •Lifetime accuracy guarantee
Cons
- •Interface and workflow differences require learning curve
- •Some users find TurboTax more intuitive
- •May need to upgrade to premium tiers for certain deductions
FreeTaxUSA
A budget-friendly alternative that offers free federal filing with a simple, no-frills interface. State returns cost a flat fee, making it significantly cheaper than TurboTax.
Pros
- •Completely free for federal returns
- •Flat $14.99 per state return (not tiered pricing)
- •Supports all forms and schedules
- •No upselling or hidden fees
- •Can import W-2s and previous year data
Cons
- •Less polished interface than TurboTax
- •No live tax expert support
- •Limited mobile app functionality
- •Fewer hand-holding features for beginners
Cash App Taxes (formerly Credit Karma Tax)
Completely free tax filing for both federal and state returns with no hidden fees or paid tiers. Now owned by Cash App, it offers straightforward tax preparation.
Pros
- •100% free - federal AND state returns at no cost
- •No paid upgrades or premium tiers
- •Simple, clean interface
- •Maximum refund guarantee
- •Integrates with Cash App for quick refunds
Cons
- •Limited live support options
- •Fewer advanced features than paid competitors
- •Cannot handle highly complex tax situations
- •No audit defense or representation
Frequently Asked Questions
No. Once your account is deleted, all tax returns and documents are permanently removed and cannot be recovered. This is why it's absolutely critical to download all your returns BEFORE deleting your account. Keep these files for at least 7 years as required by the IRS.
References & Citations
- [1]Intuit Privacy Statement
Details about how Intuit handles your data and privacy
https://www.intuit.com/privacy/statement/
- [2]TurboTax Data Security
Information about TurboTax security measures and data protection
https://turbotax.intuit.com/personal-taxes/online/security/
All citations verified as of 11/11/2025. We regularly review and update all external links to ensure accuracy.
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Affects All Intuit Products
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Last Updated
November 11, 2025