What happens to my Geek Squad Protection Plans when I delete my account?

Your protection plans should theoretically remain valid based on your receipts and plan numbers, but account deletion may complicate filing claims. Before deleting, contact Geek Squad to document all active protection plans and ensure you have physical copies of coverage details. Some users report difficulty accessing protection plans without an active account.

Will I lose my My Best Buy rewards points if I delete my account?

Yes, all My Best Buy rewards points, certificates, and elite status will be permanently forfeited when you delete your account. Points and certificates have monetary value and cannot be recovered after deletion. Redeem all points and use all certificates before requesting account deletion.

Does deleting my Best Buy account cancel my Totaltech membership?

Yes, deleting your account will terminate your Totaltech membership and all associated benefits. However, you should manually cancel your Totaltech subscription before requesting account deletion to ensure proper processing and avoid potential billing issues. You will not receive a prorated refund for the remaining membership period.

How long does it take for Best Buy to delete my account?

Account deletion typically takes 7-10 business days after you submit your request to customer support. Processing times can vary. You should receive a confirmation email when the deletion is complete. Verify deletion by attempting to log in after 10 business days.

What happens to my extended warranties for products I purchased from Best Buy?

Extended warranties and manufacturer warranties should remain valid regardless of account status, as they're tied to the product and purchase date, not your account. However, having your account makes claims easier. Before deletion, save all warranty documentation, receipts, and protection plan numbers to ensure you can file claims in the future.

Can I create a new Best Buy account with the same email after deletion?

Yes, after your account is fully deleted, you should be able to create a new Best Buy account using the same email address. However, none of your previous order history, rewards points, protection plans, or preferences will transfer to the new account. You'll be starting completely fresh with no purchase history.

How to Delete Your Best Buy Account - Step-by-Step Guide (2025)

Written & Verified By

Delete.Directory Content Team

Our team of privacy advocates and digital rights experts has helped over 100,000 users reclaim control of their online presence. We test every deletion process to ensure accuracy.

This guide helps you permanently delete your Best Buy account. We believe in digital autonomy: your right to leave any platform should be as easy as joining it. Follow these verified steps to ensure complete account deletion.

How We Verified This Guide

Methodology: Hands-on testing with live accounts

Quick Information

Time Required

15 minutes

Difficulty

medium

Steps

5 steps

Official Resources

Official Best Buy Account Management

Official deletion guide from Best Buy

Additional Resources

[1]

Best Buy Privacy Policy

Official privacy policy explaining data collection and account deletion

[2]

Best Buy Customer Support

Official customer support for account and privacy inquiries

[3]

Best Buy Totaltech and Protection Plans

Information about subscriptions and protection plans linked to accounts

Step-by-Step Guide

Cancel Totaltech Membership and Subscriptions

If you have an active Best Buy Totaltech membership or any subscriptions, cancel them before deleting your account. Sign in to BestBuy.com, go to Account > Memberships & Subscriptions, and cancel any active services. Wait for your current billing cycle to end before proceeding with account deletion.

Tips

•Check for Totaltech membership, Apple Music trials, or other subscriptions
•Note any protection plans or Geek Squad services tied to your account
•Save confirmation emails of all cancellations
•Allow 24-48 hours after cancellation before requesting account deletion
•Review your My Best Buy rewards points and use or forfeit them

Warnings

•Active Totaltech memberships include benefits and protection plans that will be lost with account deletion

Complete All Pending Orders and Service Appointments

Ensure all purchases are delivered, returns are processed, and Geek Squad service appointments are completed. Deleting your account with pending orders can make tracking shipments, processing returns, or accessing protection plans difficult. Check your order history and wait for everything to be finalized.

Tips

•Review order history at BestBuy.com/profile/orders
•Ensure all items are delivered or picked up
•Complete any pending returns, exchanges, or warranty claims
•Finish any Geek Squad installations or repairs
•Download digital receipts for products with long warranties
•Save extended warranty and protection plan documentation

Warnings

•Extended warranties and Geek Squad Protection Plans may require account access for claims

Save Important Purchase and Warranty Information

Before deletion, download or print receipts for major purchases, especially those with extended warranties or protection plans. Save your My Best Buy rewards history if needed for tax purposes. Document any Geek Squad Protection Plan numbers and coverage details as you may need these for future claims even after account deletion.

Tips

•Print or save PDF copies of all major purchase receipts
•Document protection plan numbers and coverage periods
•Save Geek Squad service records
•Export My Best Buy rewards history if needed
•Take screenshots of any important account information

Warnings

•You will lose access to digital receipts and order history permanently

Contact Best Buy Customer Support to Request Deletion

Best Buy does not offer a clear self-service account deletion option. You should contact Best Buy Customer Support to request account deletion. Call 1-888-BEST-BUY (1-888-237-8289), use the online chat at BestBuy.com, or visit a store. Clearly state that you want to permanently delete your Best Buy account and provide your email address for verification.

Tips

•Have your account email and phone number ready for verification
•Clearly state 'I want to permanently delete my Best Buy account'
•Ask for a confirmation email or case number for your deletion request
•Support may ask for a reason - you can provide a simple explanation or decline
•Phone support and chat are available; in-store reps can also submit requests
•Some users report success with email to privacy requests at privacy@bestbuy.com

Warnings

•Best Buy may require identity verification before processing deletion requests

Verify Account Deletion and Final Steps

After Best Buy processes your request, you should receive confirmation via email. Account deletion may take 7-10 business days to complete. Verify deletion by attempting to log in to BestBuy.com after a week - you should receive an error that your account doesn't exist. Check that you no longer receive marketing emails from Best Buy.

Tips

•Save the confirmation email or case number for your records
•Wait 7-10 business days before verifying deletion
•Attempt to log in to confirm your account no longer exists
•Unsubscribe from marketing emails if they continue (they should stop automatically)
•If protection plans were transferred, verify you can still access them without the account
•Contact customer service again if deletion isn't completed after 2 weeks

Important Warnings

Extended Warranties and Protection Plans May Be Affected

Many Best Buy extended warranties and Geek Squad Protection Plans are tied to your account. While coverage should theoretically continue based on your receipts and plan numbers, account deletion may complicate filing claims. Save all protection plan documentation and contact Geek Squad before deletion if you have active coverage.

My Best Buy Rewards Points Will Be Lost

All accumulated My Best Buy rewards points, certificates, and member status will be permanently forfeited when you delete your account. Redeem all points and certificates before deletion as they cannot be recovered and have real monetary value.

No Official Self-Service Deletion Option

Best Buy does not currently provide a clear, automated self-service account deletion option on their website. You must contact customer support and request manual deletion, which requires identity verification and may take 7-10 business days to process.

Digital Purchase History and Receipts Permanently Lost

Once your account is deleted, you will lose access to all order history, digital receipts, and purchase records. This can make warranty claims, returns, or proof of purchase difficult. Save all important receipts before deletion, especially for expensive electronics.

Totaltech Membership Benefits Immediately Cancelled

Deleting your account will terminate your Totaltech membership and all associated benefits including free standard shipping, tech support, and exclusive discounts. You will not receive a prorated refund for the remaining membership period.

Data Retention for Legal and Warranty Purposes

Best Buy may retain certain transaction data, warranty information, and service records for legal compliance and product support purposes even after account deletion. This is standard practice for electronics retailers and helps support ongoing warranties and recalls.

Alternatives to Consider

Keep Account Dormant Without Deletion

easy

Instead of deletion, stop using your Best Buy account and unsubscribe from marketing emails. Remove saved payment methods and addresses, but keep the account dormant in case you need to access protection plans, warranty information, or purchase history in the future.

Pros

•Preserves access to extended warranties and protection plans
•Maintains order history for returns and warranty claims
•Keeps My Best Buy rewards points available
•Can access account if you need Best Buy services in the future

Cons

•Your data remains on Best Buy's servers
•Account could be compromised if not properly secured
•May still receive some transactional emails

5 min

Remove Personal Information Without Full Deletion

easy

Minimize your digital footprint by removing all saved payment methods, addresses, and personal information from your Best Buy account while keeping it active for warranty and protection plan access. Unsubscribe from all marketing communications and change profile details to minimal placeholder data.

Pros

•Reduces stored personal and financial information
•Maintains access to warranties and protection plans
•Can still shop at Best Buy if needed
•Stops marketing emails while preserving account benefits

Cons

•Doesn't fully remove your data from Best Buy's systems
•Requires manual removal of each piece of information
•Account still exists in Best Buy's database

10 min

Transfer Protection Plans Before Deletion

medium

If you have active Geek Squad Protection Plans or extended warranties, contact Best Buy support to document your coverage details and ensure you can access them without your account. Get physical copies of all protection plan documentation, then proceed with account deletion knowing your warranties are protected.

Pros

•Preserves warranty coverage without maintaining account
•Provides documentation for future claims
•Allows full account deletion without losing protection benefits

Cons

•Requires extra effort to document and transfer coverage
•May need to work with customer service for each protected item
•Claims process may be more complicated without account access

30 min

Frequently Asked Questions

Best Buy does not currently offer a clear self-service account deletion option on their website or app. You must contact Best Buy Customer Support at 1-888-BEST-BUY (1-888-237-8289), use online chat, or email privacy@bestbuy.com to request account deletion. The process requires manual verification and processing by support staff.

References & Citations

[1]
Best Buy Privacy Policy
Official privacy policy explaining data collection and account deletion
https://www.bestbuy.com/site/privacy-policy/privacy-policy/pcmcat204400050062.c
[2]
Best Buy Customer Support
Official customer support for account and privacy inquiries
https://www.bestbuy.com/site/customer-service/contact/pcmcat203400050001.c
[3]
Best Buy Totaltech and Protection Plans
Information about subscriptions and protection plans linked to accounts
https://www.bestbuy.com/site/totaltech-membership/pcmcat1629918018185.c

All citations verified as of 11/8/2025. We regularly review and update all external links to ensure accuracy.

Found incorrect information?

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Critical Warnings

Extended Warranties and Protection Plans May Be Affected
Many Best Buy extended warranties and Geek Squad Protection Plans are tied to your account. While co...
My Best Buy Rewards Points Will Be Lost
All accumulated My Best Buy rewards points, certificates, and member status will be permanently forf...
No Official Self-Service Deletion Option
Best Buy does not currently provide a clear, automated self-service account deletion option on their...

Last Updated

November 8, 2025

Best Buy Account Deletion

How We Verified This Guide

Quick Information

Official Resources

Additional Resources

Step-by-Step Guide

Cancel Totaltech Membership and Subscriptions

Complete All Pending Orders and Service Appointments

Save Important Purchase and Warranty Information

Contact Best Buy Customer Support to Request Deletion

Verify Account Deletion and Final Steps

Important Warnings

Extended Warranties and Protection Plans May Be Affected

My Best Buy Rewards Points Will Be Lost

No Official Self-Service Deletion Option

Digital Purchase History and Receipts Permanently Lost

Totaltech Membership Benefits Immediately Cancelled

Data Retention for Legal and Warranty Purposes

Alternatives to Consider

Keep Account Dormant Without Deletion

Remove Personal Information Without Full Deletion

Transfer Protection Plans Before Deletion

Frequently Asked Questions

References & Citations

Found incorrect information?

Quick Navigation

Related Guides

Critical Warnings

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