What happens to my order history when I delete my Walmart account?

All order history, tracking information, digital receipts, and purchase records will be deleted and cannot be recovered. This can make returns, warranty claims, or accessing proof of purchase difficult. Save important receipts and order confirmations before deleting your account.

Will deleting my Walmart.com account cancel my Walmart+ subscription?

You should cancel your Walmart+ subscription before requesting account deletion. While account deletion should cancel the subscription, it's best to cancel it manually first to ensure you're not charged again. Go to Account > Walmart+ > Manage Membership > Cancel Membership before proceeding with account deletion.

Does deleting my Walmart.com account affect my in-store records?

Walmart's online and in-store systems may maintain separate records. Deleting your Walmart.com account may not delete data from in-store pharmacy records, vision center, photo center, or other in-store services. If you need complete data removal, contact individual departments separately.

How long does it take for Walmart to delete my account?

Account deletion typically takes 5-7 business days after you submit the request to customer service. However, processing times can vary. You should receive a confirmation email when the deletion is complete. Verify deletion by attempting to log in after a week.

Can I create a new Walmart account after deleting my old one?

Yes, you can create a new Walmart account using the same email address after your old account is fully deleted. However, none of your previous order history, saved information, or preferences will transfer to the new account. You'll be starting completely fresh.

What happens to gift registries and saved shopping lists when I delete my account?

All gift registries, baby registries, wedding registries, and saved shopping lists will be permanently deleted. If others have purchased items from your registry, they may still have access to their order confirmations, but the registry itself will be removed. Export or share important registry information before deletion.

Will Walmart keep any of my data after I delete my account?

Walmart may retain certain transaction data for legal compliance, tax purposes, and fraud prevention as required by law. This is standard practice for retailers. Anonymized data may also be kept for analytics. However, your personally identifiable information should be removed from active systems after account deletion is complete.

How to Delete Your Walmart Account - Step-by-Step Guide (2025)

Written & Verified By

Delete.Directory Content Team

Our team of privacy advocates and digital rights experts has helped over 100,000 users reclaim control of their online presence. We test every deletion process to ensure accuracy.

This guide helps you permanently delete your Walmart account. We believe in digital autonomy: your right to leave any platform should be as easy as joining it. Follow these verified steps to ensure complete account deletion.

How We Verified This Guide

Methodology: Hands-on testing with live accounts

Quick Information

Time Required

15 minutes

Difficulty

medium

Steps

5 steps

Official Resources

Official Walmart Account Settings

Official deletion guide from Walmart

Additional Resources

[1]

Walmart Privacy Policy

Official privacy policy explaining data collection and account deletion

[2]

Walmart Customer Service Help

Official help center for account and privacy questions

[3]

California Privacy Rights

Information about data deletion rights under CCPA

Step-by-Step Guide

Cancel Walmart+ Subscription (If Applicable)

If you have an active Walmart+ membership, you must cancel it before deleting your account. Sign in to Walmart.com, go to Account > Walmart+ > Manage Membership, and select 'Cancel Membership'. Wait for your current billing cycle to end before proceeding with account deletion to avoid complications.

Tips

•Check your account settings to see if you have Walmart+ active
•Note your Walmart+ renewal date to time your deletion appropriately
•Save confirmation email of subscription cancellation
•Benefits will remain active until the end of your paid period

Warnings

•Active Walmart+ subscriptions may complicate or prevent account deletion

Resolve Pending Orders and Returns

Before deleting your account, ensure all orders are delivered and completed, and all returns or refunds are processed. Deleting your account with pending orders may make it difficult to track shipments, process returns, or resolve issues. Check your order history and wait for everything to be finalized.

Tips

•Review your order history at Walmart.com/orders
•Ensure all items have been delivered or picked up
•Complete any pending returns or exchanges
•Wait for refunds to be fully processed
•Save order confirmations and receipts for major purchases

Warnings

•Pending orders, returns, or disputes become difficult to manage after account deletion

Remove Payment Methods and Personal Information

For security, manually remove all saved payment methods, addresses, and sensitive information before account deletion. Go to Account > Payment Methods and delete all saved credit cards, debit cards, and bank accounts. Then go to Account > Addresses and remove saved shipping and billing addresses.

Tips

•Delete all saved credit/debit cards from your payment methods
•Remove linked bank accounts or PayPal connections
•Clear saved shipping and billing addresses
•This protects your financial information even during account deletion processing
•Take screenshots of cleared payment methods for your records

Contact Walmart Customer Service to Request Deletion

Walmart does not offer a self-service account deletion option on their website. You must contact Walmart Customer Service to request account deletion. Call 1-800-WALMART (1-800-925-6278) or use the online chat at Walmart.com/help. Clearly state that you want to permanently delete your Walmart.com account and provide your email address and account information for verification.

Tips

•Have your account email and possibly phone number ready for verification
•Clearly state 'I want to permanently delete my Walmart.com account'
•Ask for a confirmation email or reference number for the deletion request
•Customer service may ask why you're deleting - you can decline to answer or provide a simple reason
•Chat support is available 24/7; phone support has limited hours

Warnings

•Walmart may require identity verification before processing deletion requests

Verify Account Deletion

After Walmart Customer Service processes your request, you should receive confirmation via email. Account deletion may take several days to complete. Verify deletion by attempting to log in to Walmart.com after a few days - you should receive an error that your account doesn't exist. Check that you no longer receive marketing emails from Walmart.

Tips

•Save the confirmation email for your records
•Wait 5-7 business days before verifying deletion
•Try logging in to confirm your account no longer exists
•Check that Walmart marketing emails have stopped (may take a few weeks)
•If you continue to receive emails, contact customer service again
•Request formal confirmation of data deletion if needed for privacy compliance

Important Warnings

No Self-Service Account Deletion

Unlike many retailers, Walmart does not offer an automated self-service option to delete your account through their website or app. You must contact customer service and request manual account deletion, which can take several days to process and may require identity verification.

Order History Will Be Lost

Once your account is deleted, you will lose access to all order history, tracking information, digital receipts, and purchase records. This can make returns, warranty claims, or proof of purchase difficult. Save important receipts before deletion.

In-Store and Online Accounts May Be Separate

Walmart's in-store systems and online account systems may maintain separate records. Deleting your Walmart.com account may not delete data from in-store pharmacy records, photo center orders, or other in-store services. Contact individual departments for complete data removal if needed.

Walmart+ Membership Must Be Cancelled First

If you have an active Walmart+ subscription, you must cancel it before account deletion. Failing to do so may complicate the deletion process or result in continued charges. Cancel at least a few days before requesting account deletion.

No Account Recovery After Deletion

Once your Walmart account is deleted, it cannot be recovered or reactivated. All saved information, lists, registries, and preferences are permanently lost. You would need to create an entirely new account to shop on Walmart.com again.

Data Retention for Legal Compliance

Walmart may retain certain transaction data for legal, tax, and fraud prevention purposes even after account deletion. This is standard practice for retailers and complies with financial regulations. Anonymized data may also be retained for analytics purposes.

Alternatives to Consider

Simply Stop Using Your Walmart Account

easy

Instead of deletion, stop using your Walmart account and unsubscribe from marketing emails. Remove saved payment methods for security, but keep the account dormant in case you need to access order history or make returns in the future. You can always delete it later if needed.

Pros

•Preserves order history for returns and warranty claims
•Account available if you need it in the future
•Can access digital receipts and proof of purchase
•Maintains gift registries and saved lists if needed

Cons

•Your data remains on Walmart's servers
•Account could be compromised if not secured properly
•May still receive some transactional emails

5 min

Minimize Account Information Without Deletion

easy

Remove all saved payment methods, addresses, and personal information from your Walmart account while keeping it active. Unsubscribe from all marketing communications. Change your profile information to minimal placeholder data. This reduces your digital footprint while preserving the account structure.

Pros

•Reduces stored personal and financial information
•Account remains available for emergency shopping needs
•Stops marketing emails while maintaining account access
•Can access past order history if needed

Cons

•Doesn't fully remove your data from Walmart's systems
•Requires manual removal of each piece of information
•Account still exists in Walmart's database

15 min

Submit a CCPA Data Deletion Request (California Residents)

medium

If you're a California resident, you can submit a formal data deletion request under the California Consumer Privacy Act (CCPA). Visit Walmart's California Privacy Rights page and submit a deletion request. This may provide more comprehensive data removal than standard account deletion.

Pros

•Legally binding data deletion obligation
•More comprehensive than standard account deletion
•Formal confirmation of data removal provided
•Covers data shared with third parties where possible

Cons

•Only available to California residents
•Requires identity verification
•Takes 45 days or longer to process
•Some data may still be retained for legal compliance

30 min

Frequently Asked Questions

No, Walmart does not currently offer a self-service account deletion option on their website or app. You must contact Walmart Customer Service at 1-800-WALMART (1-800-925-6278) or through their online chat to request account deletion. The process requires manual intervention by a support representative.

References & Citations

[1]
Walmart Privacy Policy
Official privacy policy explaining data collection and account deletion
https://corporate.walmart.com/privacy-security/walmart-privacy-policy
[2]
Walmart Customer Service Help
Official help center for account and privacy questions
https://www.walmart.com/help
[3]
California Privacy Rights
Information about data deletion rights under CCPA
https://corporate.walmart.com/privacy-security/california-privacy-rights

All citations verified as of 11/8/2025. We regularly review and update all external links to ensure accuracy.

Found incorrect information?

We strive for accuracy. If something's outdated or wrong, let us know.

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Quick Navigation

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Critical Warnings

No Self-Service Account Deletion
Unlike many retailers, Walmart does not offer an automated self-service option to delete your accoun...
Order History Will Be Lost
Once your account is deleted, you will lose access to all order history, tracking information, digit...
In-Store and Online Accounts May Be Separate
Walmart's in-store systems and online account systems may maintain separate records. Deleting your W...

Last Updated

November 8, 2025

Walmart Account Deletion

How We Verified This Guide

Quick Information

Official Resources

Additional Resources

Step-by-Step Guide

Cancel Walmart+ Subscription (If Applicable)

Resolve Pending Orders and Returns

Remove Payment Methods and Personal Information

Contact Walmart Customer Service to Request Deletion

Verify Account Deletion

Important Warnings

No Self-Service Account Deletion

Order History Will Be Lost

In-Store and Online Accounts May Be Separate

Walmart+ Membership Must Be Cancelled First

No Account Recovery After Deletion

Data Retention for Legal Compliance

Alternatives to Consider

Simply Stop Using Your Walmart Account

Minimize Account Information Without Deletion

Submit a CCPA Data Deletion Request (California Residents)

Frequently Asked Questions

References & Citations

Found incorrect information?

Quick Navigation

Related Guides

Critical Warnings

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