Will I get a refund when I delete my account?

Only if you're within 30 days of your initial purchase and request the refund before deletion. ExpressVPN's 30-day money-back guarantee applies to first-time subscribers. Contact support to request the refund first, then proceed with account deletion after refund is processed.

What happens to my data after I delete my ExpressVPN account?

ExpressVPN operates a strict no-logs policy, meaning they don't store your browsing activity or connection logs. Account deletion removes your email, payment information, and account credentials. Some data may be retained for legal or accounting purposes per their privacy policy.

Can I still use ExpressVPN after canceling but before deleting?

Yes. Canceling your subscription stops future billing but your service continues until the end of your prepaid period. You can delete your account anytime - either immediately or after your subscription expires to get full value from your purchase.

Do I need to uninstall ExpressVPN from my devices?

While not required for account deletion, it's strongly recommended to uninstall the app from all devices to remove VPN configurations and free up storage space. The app won't function without an active subscription anyway.

Can I reactivate my ExpressVPN account after deletion?

No. Account deletion is permanent and cannot be undone. However, you can create a new ExpressVPN account using the same or different email address. You'll start with a fresh account, lose any promotional pricing, and need to reconfigure all your devices.

How long does account deletion take?

Once you contact support and request deletion, the process is typically immediate (within minutes to 24 hours). You'll receive confirmation via email. Complete data removal from backend systems may take up to 30 days per privacy regulations.

Will deleting ExpressVPN affect other devices on my account?

Yes. ExpressVPN allows 8 simultaneous connections per account. Deleting the account affects all connected devices and any family members or others using your subscription. Ensure all users are aware before deletion.

How to Delete Your ExpressVPN Account - Step-by-Step Guide (2025)

Written & Verified By

Delete.Directory Content Team

Our team of privacy advocates and digital rights experts has helped over 100,000 users reclaim control of their online presence. We test every deletion process to ensure accuracy.

This guide helps you permanently delete your ExpressVPN account. We believe in digital autonomy: your right to leave any platform should be as easy as joining it. Follow these verified steps to ensure complete account deletion.

How We Verified This Guide

Methodology: Hands-on testing with live accounts

Quick Information

Time Required

10 minutes

Difficulty

easy

Steps

5 steps

Official Resources

Official ExpressVPN Support - Delete Your Account

Official deletion guide from ExpressVPN

Additional Resources

[1]

ExpressVPN Privacy Policy

Official privacy policy explaining no-logs policy and data handling

[2]

ExpressVPN Terms of Service

Legal terms regarding subscription cancellation and account termination

[3]

ExpressVPN Refund Policy

30-day money-back guarantee information and refund process

Step-by-Step Guide

Cancel Your ExpressVPN Subscription

Before deleting your account, cancel your active subscription to prevent future billing. Log into your ExpressVPN account, navigate to 'My Subscription', and select 'Turn off automatic renewal' or 'Cancel Subscription'. Your service continues until the end of your current billing period.

Tips

•Cancel auto-renewal to stop future charges
•Service remains active until subscription end date
•If within 30 days, request refund before canceling
•Note your subscription expiration date

Warnings

•Canceling stops future charges but service continues until period ends
•30-day money-back guarantee only for initial purchase

Request Refund If Within 30-Day Period

ExpressVPN offers a 30-day money-back guarantee. If you're within 30 days of your initial purchase, contact customer support via live chat and request a full refund. Wait for refund processing before deleting your account to avoid complications.

Tips

•30-day guarantee applies to first-time subscribers
•Contact 24/7 live chat support for immediate refund processing
•Refunds typically process within 5-7 business days
•Keep refund confirmation email for records

Warnings

•Refund only available within 30 days of initial purchase
•Renewals and additional purchases may not be eligible

Uninstall ExpressVPN From All Devices

Remove the ExpressVPN application from all your devices including computers, smartphones, tablets, routers, and smart TVs. This ensures no VPN configurations remain after account deletion.

Tips

•Uninstall from Windows, Mac, iOS, Android, Linux
•Remove browser extensions (Chrome, Firefox, Edge, Safari)
•Delete router configurations if installed at router level
•Clear saved credentials from password managers

Warnings

•VPN protection ends immediately after uninstallation
•Your real IP address will be exposed after removal

Contact ExpressVPN Support to Delete Account

ExpressVPN requires you to contact customer support to permanently delete your account. Use the 24/7 live chat feature or email support@expressvpn.com. Request permanent account deletion and provide your account email for verification.

Tips

•Live chat is available 24/7 for immediate assistance
•Clearly state you want permanent account deletion, not just cancellation
•Have your account email ready for verification
•Request written confirmation of deletion

Warnings

•Account deletion is permanent and cannot be undone

Confirm Deletion and Verify Removal

ExpressVPN support will process your account deletion request and send confirmation via email. This typically happens immediately but may take up to 24 hours. Verify you can no longer log in with your previous credentials.

Tips

•Save the confirmation email for your records
•Try logging in to verify account is deleted
•Remove ExpressVPN from saved passwords
•Delete any saved activation codes or license keys

Warnings

•All account data including subscription history will be permanently deleted
•You can create new account later but lose any grandfathered pricing
•Email address can be reused for new account

Important Warnings

Must Contact Support - No Self-Service Deletion

Unlike some services, ExpressVPN does not offer self-service account deletion. You must contact customer support via live chat or email to delete your account. This extra step is designed to prevent accidental deletions and ensure proper subscription cancellation.

Request Refund Before Account Deletion

If you're within the 30-day money-back guarantee period, request your refund BEFORE deleting your account. Once the account is deleted, claiming a refund becomes extremely difficult even if you're within the eligible timeframe. Refund first, then delete.

Lose Promotional and Grandfathered Pricing

If you purchased a long-term subscription at a promotional price or have grandfathered pricing from being a longtime customer, deleting your account means losing that pricing permanently. New subscriptions will be at current market rates which may be significantly higher.

VPN Protection Immediately Lost

After uninstalling ExpressVPN and deleting your account, you lose all VPN protection. Your internet traffic is no longer encrypted, your real IP address is exposed, and you can't access geo-restricted content. Ensure you have alternative VPN coverage if needed.

Multi-Device Licenses Wasted

ExpressVPN allows 8 simultaneous device connections per account. If you're using multiple devices or sharing with family, deleting the account affects all users. Consider whether others depend on your subscription before deletion.

Subscription History Deleted

All subscription records, payment history, and billing information are permanently deleted. If you need this for expense reports, tax deductions, or company reimbursement, download or screenshot all necessary information before requesting account deletion.

Alternatives to Consider

Turn Off Auto-Renewal Only

easy

Cancel automatic renewal but keep your account active. You can continue using ExpressVPN until your subscription expires, then decide whether to delete or keep the dormant account.

Pros

•Keep account for future reactivation if needed
•Maintain subscription history and records
•Can resume service easily without reconfiguring devices
•Preserve any promotional pricing for potential return
•Use remaining prepaid subscription time

Cons

•Account data remains on ExpressVPN servers
•May receive subscription renewal reminders
•Doesn't address data privacy concerns
•Account still exists in their system

3 min

Switch to Alternative VPN Provider

medium

Research and subscribe to a different VPN service before canceling ExpressVPN to maintain continuous privacy protection and compare features.

Pros

•No gap in VPN protection
•Can compare features, speeds, and pricing
•Test alternatives with money-back guarantees
•May find better value or features for your needs
•Maintain privacy during transition

Cons

•Requires research and setup time
•Additional costs during overlap period
•Learning curve with new VPN interface
•May not match ExpressVPN's server coverage or speed

45 min

Use ExpressVPN Selectively

easy

Keep your account but only use VPN when necessary for high-security situations (public WiFi, sensitive transactions) rather than continuously. Cancel auto-renewal to avoid ongoing costs.

Pros

•Maintain protection for critical situations
•Potentially faster internet when VPN is off
•Use up remaining prepaid subscription time
•Keep account for occasional future use
•Reduce VPN dependency gradually

Cons

•May forget to enable VPN when needed
•Inconsistent privacy protection
•Still paying for unused service if prepaid
•Doesn't eliminate subscription costs

5 min

Frequently Asked Questions

No. ExpressVPN requires you to contact customer support via live chat or email to delete your account. There is no self-service deletion option. Their 24/7 live chat makes the process quick and easy, typically taking just a few minutes.

References & Citations

[1]
ExpressVPN Privacy Policy
Official privacy policy explaining no-logs policy and data handling
https://www.expressvpn.com/privacy-policy
[2]
ExpressVPN Terms of Service
Legal terms regarding subscription cancellation and account termination
https://www.expressvpn.com/tos
[3]
ExpressVPN Refund Policy
30-day money-back guarantee information and refund process
https://www.expressvpn.com/support/troubleshooting/refund-request/

All citations verified as of 11/8/2025. We regularly review and update all external links to ensure accuracy.

Found incorrect information?

We strive for accuracy. If something's outdated or wrong, let us know.

Report incorrect information

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Critical Warnings

Must Contact Support - No Self-Service Deletion
Unlike some services, ExpressVPN does not offer self-service account deletion. You must contact cust...
Request Refund Before Account Deletion
If you're within the 30-day money-back guarantee period, request your refund BEFORE deleting your ac...
Lose Promotional and Grandfathered Pricing
If you purchased a long-term subscription at a promotional price or have grandfathered pricing from ...

Last Updated

November 8, 2025

ExpressVPN Account Deletion

How We Verified This Guide

Quick Information

Official Resources

Additional Resources

Step-by-Step Guide

Cancel Your ExpressVPN Subscription

Request Refund If Within 30-Day Period

Uninstall ExpressVPN From All Devices

Contact ExpressVPN Support to Delete Account

Confirm Deletion and Verify Removal

Important Warnings

Must Contact Support - No Self-Service Deletion

Request Refund Before Account Deletion

Lose Promotional and Grandfathered Pricing

VPN Protection Immediately Lost

Multi-Device Licenses Wasted

Subscription History Deleted

Alternatives to Consider

Turn Off Auto-Renewal Only

Switch to Alternative VPN Provider

Use ExpressVPN Selectively

Frequently Asked Questions

References & Citations

Found incorrect information?

Quick Navigation

Related Guides

Critical Warnings

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