Will I lose my watchlist?

Yes, your watchlist and viewing history are deleted when you delete your account. Screenshot or note them before deletion.

No, HBO Max doesn't provide prorated refunds. You can watch until the end of your billing period.

What's the difference between canceling and deleting?

Canceling ends your subscription but keeps your account. Full deletion removes all account data and requires contacting support.

Can I resubscribe later?

If you only canceled subscription, yes. If you deleted your account, you'll need to create a new account from scratch.

What happens to downloaded content?

All downloaded shows and movies become unplayable after your subscription ends or account is deleted.

How long does deletion take?

After contacting support, account deletion typically processes within a few business days.

Is HBO Max now called Max?

Yes, HBO Max was rebranded to Max in 2023, but the deletion process is the same.

How to Delete Your HBO Max Account - Step-by-Step Guide (2025)

Written & Verified By

Delete.Directory Content Team

Our team of privacy advocates and digital rights experts has helped over 100,000 users reclaim control of their online presence. We test every deletion process to ensure accuracy.

This guide helps you permanently delete your HBO Max account. We believe in digital autonomy: your right to leave any platform should be as easy as joining it. Follow these verified steps to ensure complete account deletion.

How We Verified This Guide

Methodology: Hands-on testing with live accounts

Quick Information

Time Required

4 minutes

Difficulty

easy

Steps

5 steps

Official Resources

Official HBO Max Help Center

Official deletion guide from HBO Max

Additional Resources

[1]

HBO Max Privacy Policy

Official privacy policy explaining data deletion

[2]

HBO Max Subscription Management

Information about managing subscriptions

[3]

HBO Max Terms of Use

Legal terms regarding account closure

Step-by-Step Guide

Screenshot Your Watchlist

Before deletion, save your watchlist, continue watching list, and favorite shows. HBO Max doesn't provide export, so manual documentation is necessary.

Tips

•Screenshot your watchlist and favorites
•Note shows you're watching and episode progress
•Save your profile preferences

Cancel Subscription

Cancel your HBO Max subscription through your billing provider (HBO Max directly, Apple, Google, Roku, etc.). Navigate to account settings and select cancel subscription.

Tips

•Cancel through the same platform you subscribed
•You can watch until end of billing period
•No refunds for unused time

Delete Profiles

Remove all user profiles from your account in Account Settings. This clears viewing history and preferences associated with each profile.

Tips

•Delete all profiles including kids profiles
•This removes individual viewing histories

Contact Support to Delete Account

Contact HBO Max customer support to request complete account deletion. Use the help center chat or email support with your deletion request.

Tips

•Request account deletion explicitly
•Ask for written confirmation
•Provide account email for verification

Warnings

•HBO Max requires support contact for full deletion

Confirm Deletion

After support processes your request, you'll receive confirmation. Your account and all data will be permanently deleted.

Tips

•Save confirmation email
•Uninstall HBO Max apps
•Email becomes available for new accounts

Important Warnings

All Watchlist and Viewing History Lost

Your watchlist, continue watching, and viewing history will be permanently deleted.

Downloaded Content Becomes Inaccessible

All downloaded shows and movies will become unplayable after subscription ends.

Profile Preferences Deleted

All profile settings, preferences, and personalized recommendations will be lost.

Must Contact Support for Full Deletion

Canceling subscription doesn't delete account. Full deletion requires contacting support.

Access to HBO Originals Lost

You'll lose access to all HBO original content and Max Originals.

No Export Functionality

HBO Max doesn't provide watchlist export. Manual documentation required.

Alternatives to Consider

Cancel Subscription But Keep Account

easy

Cancel subscription but maintain your account with watchlist intact. You can resubscribe anytime.

Pros

•Keep watchlist and viewing history
•No subscription costs
•Easy to resubscribe

Cons

•Account data remains on servers
•No content access without subscription

2 min

Pause Usage Without Canceling

easy

Simply stop using HBO Max without canceling. Your subscription continues but you maintain full access.

Pros

•Can resume watching anytime
•All data preserved

Cons

•Continued subscription charges
•Wasted money if not watching

1 min

Switch to Alternative Streaming Service

easy

Note your watchlist and migrate to Netflix, Hulu, Disney+, or other streaming platforms.

Pros

•Try different content libraries
•Compare pricing and features

Cons

•Cannot transfer viewing history
•Different content available

10 min

Frequently Asked Questions

Cancel through your billing provider (HBO Max directly, Apple, Google, Roku, etc.) in account settings. To fully delete your account, contact customer support.

References & Citations

[1]
HBO Max Privacy Policy
Official privacy policy explaining data deletion
https://www.max.com/privacy
[2]
HBO Max Subscription Management
Information about managing subscriptions
https://help.max.com/subscription
[3]
HBO Max Terms of Use
Legal terms regarding account closure
https://www.max.com/terms-of-use

All citations verified as of 11/8/2025. We regularly review and update all external links to ensure accuracy.

Found incorrect information?

We strive for accuracy. If something's outdated or wrong, let us know.

Report incorrect information

Quick Navigation

Related Guides

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netflix

Major competing streaming service with different content library

disney-plus

Disney's streaming platform with family and franchise content

paramount-plus

Paramount's streaming service with CBS and Showtime content

Critical Warnings

All Watchlist and Viewing History Lost
Your watchlist, continue watching, and viewing history will be permanently deleted....
Downloaded Content Becomes Inaccessible
All downloaded shows and movies will become unplayable after subscription ends....
Profile Preferences Deleted
All profile settings, preferences, and personalized recommendations will be lost....

Last Updated

November 8, 2025

HBO Max Account Deletion

How We Verified This Guide

Quick Information

Official Resources

Additional Resources

Step-by-Step Guide

Screenshot Your Watchlist

Cancel Subscription

Delete Profiles

Contact Support to Delete Account

Confirm Deletion

Important Warnings

All Watchlist and Viewing History Lost

Downloaded Content Becomes Inaccessible

Profile Preferences Deleted

Must Contact Support for Full Deletion

Access to HBO Originals Lost

No Export Functionality

Alternatives to Consider

Cancel Subscription But Keep Account

Pause Usage Without Canceling

Switch to Alternative Streaming Service

Frequently Asked Questions

References & Citations

Found incorrect information?

Quick Navigation

Related Guides

Critical Warnings

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